Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Jersey City, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Jersey City Heights location today.
Location
Hours
Reviews
4.0
237 reviews
5 stars
148
4 stars
34
3 stars
7
2 stars
8
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Fatou, Destiny, and Josef.
Rental Process
The rental process was generally described as easy and smooth, with quick pickup and drop-off experiences noted by several customers.
Vehicle Condition
Some customers reported issues with vehicle cleanliness and availability, with complaints about receiving cars that were not well-maintained.
Negative Experiences
A number of reviews highlighted poor customer service experiences, particularly with management, and issues with reservation fulfillment.
Location Issues
The small size of the location and limited vehicle inventory were mentioned as drawbacks, affecting the overall rental experience.
- WRW RockJan 4, 20262.0Reserved a car 2 months in advance. They called morning of reservations and said they don't have a car for us. Refused to pick us up, and basically left us with nothing. Lots of calls to management and corporate to get a car they went un price almost doubled. Lost half a day vacation. Employees said its the norm use a different company now on.
- CVChandan VTDec 31, 20255.0Jersey Heights office is very reachable and offers attractive prices
- HMHagop MegerdigianDec 18, 20255.0Great customer service. I reserved last minute over the phone on the way there. They didn't have a large SUV at the time. But they had one brought over from another location within 15 minutes.
- JDJimmy DasherDec 1, 20255.0Very helpful and attentive!
- SCSimone CattaniNov 26, 20255.0Brett molto professionale, auto pulita. Tutto perfetto. Excellent !!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Jersey City Heights?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours for Enterprise Rent-A-Car in Jersey City Heights?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Enterprise Rent-A-Car located in Jersey City Heights?
The office is located at 3715 John F Kennedy Blvd, Jersey City, NJ 07307.
Can I make a reservation online for a rental car at this location?
Yes, you can reserve your rental car online through their reservation URL at enterprise.com.
What payment options are accepted at Enterprise Rent-A-Car in Jersey City Heights?
They accept American Express, Check, Discover, MasterCard, and Visa as payment methods.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, they provide discounts for active military personnel.
Is Enterprise Rent-A-Car in Jersey City Heights a woman-owned business?
Yes, this Enterprise Rent-A-Car location is owned by women.
Are there other car rental agencies near Enterprise Rent-A-Car in Jersey City Heights?
Yes, Avis Car Rental and Budget Rent A Car are nearby, which provides customers with additional rental options in the area.
What nearby restaurants can I visit before or after renting a car at Enterprise Rent-A-Car?
Nearby dining options include US Fried Chicken, Your Fresh Food (Himalayan Nepalese cuisine), and El Cuco (Mexican and Latin American cuisine).
What nearby services or activities are available around Enterprise Rent-A-Car in Jersey City Heights?
Customers can access services like Michelle's Hair Styling, Expressions Spa, and Yoga Empowerment Studio of New Jersey for beauty and wellness, or visit nearby places like LibertyX Bitcoin ATM for financial services.