Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Jersey City, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Communipaw Avenue location today.
Location
Hours
Reviews
4.1
487 reviews
5 stars
325
4 stars
49
3 stars
27
2 stars
14
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff at this location received mixed reviews; while many praised their friendliness and professionalism, others reported rude and unhelpful interactions.
Vehicle Condition
Several customers expressed concerns about the cleanliness and maintenance of the rental vehicles, with some reporting issues like smoke odors and mechanical problems.
Efficiency
Many reviews highlighted the quick and efficient service, with customers appreciating the fast check-in and check-out processes.
Management Issues
There were complaints regarding management's attitude and handling of customer concerns, with some customers feeling dismissed or undervalued.
Overall Experience
Despite some negative feedback, many customers reported positive experiences and expressed a willingness to return, particularly praising specific staff members.
- TDtayana dieudonneDec 29, 20251.0The staff is rude and upselling and only nice when there is a man to speak to them on the phone. Would not recommend going to this location. They gave me a car with a sensory warning that keeps flashing and didnt try to fix it and knew about it before I took the car and I had to call them back to let them know to avoid then trying to blame me.
- CCCorey CustDec 2, 20255.0Had a great experience with enterprise. The staff was very efficient.
- JQJose QuinteroDec 1, 20255.0GREAT SERVICE DEFINITELY RECOMMENDED!!!
- JFJulie floresDec 1, 20253.0Gave this three stars because 1 I left with a car and 2 I know the manager there and he is the epitome of what great customer service, Chad is amazing at what he does and deserves a raise however I did not do give stars because Jose needs some serious training on good customer service really looks like especially when the customer has a difficult situation they are already dealing with. If you see we are going through insurance it’s not because we wanted to. Something not so great happen and that’s typically what that means. Talking to your customers as though you don’t care if they walk out the door and rent with someone else is not the way! I understand you claim not to have had another vehicle but the crap you gave us however speaking to us like we’re nothing “that’s all we have everything else is for other reservations so are you going to take it”. Speaking to us like we dumb very condescending, I will School you on how to make sales and what great customer service is! I feel like Jose was very judge-mental and short, like he had somewhere to be and speaking to us was the last thing he wanted to do. Then when we told him about his horrible service he wanted to apologize! Never going here again! Chad we miss you in Bayonne!
- APAnnmarie PetersNov 25, 20255.0In and out of Enterprise rent a car 15 minutes. Friendly and courteous sales associates. Top choices for car or suv rentals.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Jersey City?
Enterprise offers a wide range of vehicles including cars, vans, and luxury vehicles to suit your needs.
What are the operating hours of Enterprise Rent-A-Car on weekends?
On Saturdays, Enterprise is open from 9:00 AM to 1:00 PM, and it is closed on Sundays.
Where is the Enterprise Rent-A-Car located in Jersey City?
It is located at 832 Communipaw Avenue, Jersey City, NJ 07304, USA.
How can I make a reservation for a rental car at Enterprise Jersey City?
You can reserve a rental car online at their website or by visiting https://www.enterprise.com/en/car-rental-locations/us/nj/jersey-city-communipaw-ave-24vl.html.
Does Enterprise Rent-A-Car accept major credit cards and other payment methods?
Yes, they accept American Express, Discover, MasterCard, Visa, and also checks.
Is Enterprise Rent-A-Car in Jersey City open on Sundays?
No, Enterprise Rent-A-Car at this location is closed on Sundays.
Are there any discounts available for military personnel at Enterprise in Jersey City?
Yes, Enterprise offers discounts for active military members.
What nearby dining options can I explore when visiting Enterprise Rent-A-Car on Communipaw Avenue?
Nearby dining includes Checkers at 823 Communipaw Avenue for fast food, Westside Shawarma for Middle Eastern cuisine, and Bettie's Restaurant for Caribbean food.
How can I use public transit or nearby locations to find Enterprise Rent-A-Car in Jersey City?
Enterprise is near Communipaw Avenue, close to several automotive services and eateries, making it easy to locate. Nearby auto shops like God First Auto Body and Mike's Auto Service can serve as landmarks.
What nearby attractions can I visit before or after renting a car from Enterprise in Jersey City?
You can visit local parks nearby such as Unami Park, Lincoln Park Playground, or New Park Tavern for some leisure and entertainment.