AutoZone Auto Parts

4.2
764 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Jersey City #5267 in Jersey City, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jersey City, NJ or call us at (201) 386-0710.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
745 Secaucus Rd, Jersey City, NJ
07307, United States

Hours

Reviews

4.2
764 reviews
5 stars
481
4 stars
136
3 stars
60
2 stars
22
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were described as rude or disinterested.

Employee Knowledge

Several customers noted a lack of product knowledge among staff, leading to frustration when seeking assistance.

Product Availability

Customers appreciated the wide selection of products available, but some expressed disappointment when specific items were out of stock.

Positive Experiences

Many reviews highlighted individual employees who provided exceptional service, turning potentially negative experiences into positive ones.

Store Environment

The store was generally described as clean and organized, contributing to a pleasant shopping experience.
  • EP
    Efraín Ponce
    Nov 2, 2025
    5.0
    Buen servicio
  • MR
    Millie Rodriguez
    Nov 2, 2025
    3.0
    Very friendly and helpful. Bought new windshield wiper and the guy even installed it quickly for us!
  • NA
    Nelson Argueta
    Oct 15, 2025
    1.0
    Good product selection and stock just has poor customer service where you have to chase down an employee as they rather pretend there's no customer in store.
  • MC
    Michael Caraballo
    Oct 5, 2025
    1.0
    Terrible Customer service , I was there to pick up an online order. I figured it was the easiest way to go about picking up a battery. Spanish lady who attended me acted like I was a bother to her, she had her phone out in her hand the whole time. She finally pull up my order and finds it and asks me to grab the order myself from behind the register. Just terrible/rude service.
  • MM
    Melony Marcial
    Sep 6, 2025
    5.0
    I had an amazing experience at AutoZone thanks to a young man JAYDEN who went above and beyond to help me with my car battery. His kindness, patience, and willingness to make sure I had everything I needed truly stood out. It’s rare to come across people who put so much effort into helping others, and he is exactly what the world needs more of. Thank you for turning a very stressful situation into such a positive one!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Jersey City?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts in Jersey City offer pickup and delivery services?

Yes, they offer in-store pickup, curbside pickup, and same-day delivery services for your convenience.