Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Communipaw Ave in Jersey City, NJ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jersey City, NJ or call us at (201) 521-0056.
Many customers praised the helpfulness and professionalism of staff members like Guillermo and Isaiah, highlighting their willingness to go above and beyond.
Management Issues
Several reviews pointed out poor management, particularly criticizing the store manager's customer service skills and handling of returns.
Product Availability
Customers frequently reported issues with product availability, stating that items were often out of stock or not as advertised.
Mixed Experiences
While many customers had positive interactions, there were also numerous complaints about long wait times and unhelpful staff.
MT
Michelle Tam
Dec 15, 2025
5.0
A big shoutout to Guillermo for being so kind and helpful!!
It's 9am, we've got plans with my husband's grandma. Well, the car won't start. AAA sends someone to jump the car and he tells us that the Autozone on Communipaw can set us up with a new battery. Guillermo sold us the right battery for our car and then helped us replace ours. He was super nice, efficient, and went above and beyond to test to see if there were any issues with our starter. He also gave us tips on how to keep an eye out on the starter.
10/10 would recommend this Autozone - and Guillermo!
BH
Bobby Huq
Dec 14, 2025
5.0
They were so nice and helpful in helping me get back on the road after a snowstorm. Guillermo came out and provided excellent service
SS
Stacey S.
Dec 10, 2025
5.0
The team here was super helpful with the service that needed to be done with my car. 10/10!!
VC
Virginia Chanes
Dec 10, 2025
5.0
Excelent service from Guillermo very pleasant we be back
DH
Director Paris Holmes
Dec 6, 2025
5.0
Guillermo F. Needs to be recognized for his outstanding work and care.