Alamo Rent A Car

Reviews

• SR

  Sriya Reddi

  Nov 20, 2025
  5.0
  Taylor was very articulate and helpful!! We had reserved the car beforehand and went to pickup. It took us 10 mins before we were out on the road with our rental. We got a Pacifica Chrysler and it was very clean. They give you a slip with 2 barcodes, one on the front and the other on the back. Scan both of them to validate at the exit gate.
• GP

  G Patel

  Sep 11, 2025
  5.0
  Painless process and excellent customer service. Car was also less than 6,000 mi. Importantly one can modify the reservation online (after taking the car) and see the possible change in prices depending on the modifications requested. That sort of transparency is trust building.
• GY

  Gene Yao

  Dec 2, 2024
  4.0
  The price was right and the staff really friendly and polite. The car was also clean and new. An added bonus was after hours return which very few places in NYC or close to NYC offer. I give it 4 instead of 5 stars, however, since the last one hour of the rental was frustrating thanks to the location of the place. Let's say that the location is very convenient for people living in NYC who want to get to it via PATH. Driving to it - not so much. Not by a long shot. First of all, Jersey City manages to be an city not designed for cars - while at the same time not being pedestrian friendly either. The road system is horrible. Then, once you get to the Alamo location, it was next to impossible to find the garage. Basically, by the time you drive up to the front door of the rental place, you've already PASSED the garage, and then you have to turn around a maze of awful one way streets that are filled with Holland Tunnel traffic just to get back. Then, once back, it is confusing which opening is the one for the correct garage. There are two buildings next to each other with look alike garages and none is marked as the one for Alamo returns (Alamo told me that city regulations would not allow it in a residential area). Even the correct garage had confusing three openings and only the first one was the one for the garage (the others lead to a loading dock). Seeing the other comments, it seems many others have been frustrated by the confusing layout of this neighborhood and the lack of markings for the garage. I actually drove the car all the way up into the wrong garage! Fortunately, I called Alamo and the friendly front desk attendee talked me through how to find the correct garage. While the terrible street layout of this neighborhood and the lack of signage may not be Alamo's fault, I suggest that they forewarn people about this (especially those who may be returning after hours) and provide a detailed map or coordinates for a GPS to save people a lot of stress.
• GT

  Gaurav Trivedi

  Nov 24, 2018
  5.0
  I simply love this place. Awesome staff, quick service and after hours drop facility. Cars are top quality and very clean. Recommend it highly.

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