Advance Auto Parts

4.2
225 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 428 Grand St in Jersey City offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
428 Grand St, Jersey City, NJ
07302, United States

Hours

Reviews

4.2
225 reviews
5 stars
151
4 stars
31
3 stars
14
2 stars
3
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Angel, Wendy, and Darius for their exceptional service.

Product Availability

Some customers expressed frustration with the store's inventory, noting that common parts were often out of stock or not available.

Service Speed

While many reviews highlighted quick service, there were complaints about slow service during busy times and issues with staff availability.

Installation Issues

Several customers reported dissatisfaction with the store's policy on battery installations, particularly when employees refused to install batteries purchased online.
  • AG
    Ana Guiu
    Dec 30, 2025
    5.0
    Trevor is the man. Thanks for providing excellent service and helping us out with changing the battery on an old car. Really appreciate you!! Happy holidays!
  • RM
    Renshon Michel
    Nov 24, 2025
    5.0
    Ladies are very helpful, friendly and nice 👍.
  • LA
    L A
    Nov 21, 2025
    5.0
    I had an issue with my battery and an employee named Alex helped me install a new one and temporarily fixed my battery terminal so I could get home and take to a mechanic and replace the piece tomorrow. He did an incredible job and was amazingly helpful even as they were closing the store for the day!! 5 🌟 🤩 ⭐️
  • UU
    Unknown
    Oct 22, 2025
    1.0
    Hire people that can speak English please, couldn't get what i need cause she was rude and didn't want to speak English. EVEN WORSE, when she refused to give me any kind of service twice, I approached her coworker and he was able to help me and find what I needed in under 2 minutes. She did nothing but waste my time. People need to be able to find the product they are looking for if half your items are behind the counter.
  • CC
    Cesar Cordero
    Jul 12, 2025
    5.0
    The entire staff are wonderful!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*