Advance Auto Parts

4.2
223 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 428 Grand St in Jersey City offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
428 Grand St, Jersey City, NJ
07302, United States

Hours

Reviews

4.2
223 reviews
5 stars
149
4 stars
31
3 stars
14
2 stars
3
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and willingness to go the extra mile.

Product Availability

Several reviews noted that the store often lacks certain auto parts, leading to customer dissatisfaction.

Mixed Experiences

While many customers had positive experiences, some reported issues with service speed and unprofessional behavior from certain staff members.

Installation Services

Customers expressed frustration over the store's unwillingness to install parts purchased online, despite expectations set by the website.

Store Hours

There were complaints about incorrect store hours and early closures, causing inconvenience for customers.
  • LA
    L A
    3 days ago
    5.0
    I had an issue with my battery and an employee named Alex helped me install a new one and temporarily fixed my battery terminal so I could get home and take to a mechanic and replace the piece tomorrow. He did an incredible job and was amazingly helpful even as they were closing the store for the day!! 5 🌟 🤩 ⭐️
  • UU
    Unknown
    Oct 22, 2025
    1.0
    Hire people that can speak English please, couldn't get what i need cause she was rude and didn't want to speak English. EVEN WORSE, when she refused to give me any kind of service twice, I approached her coworker and he was able to help me and find what I needed in under 2 minutes. She did nothing but waste my time. People need to be able to find the product they are looking for if half your items are behind the counter.
  • CC
    Cesar Cordero
    Jul 12, 2025
    5.0
    The entire staff are wonderful!
  • RI
    roberto islas
    Dec 6, 2019
    1.0
    Not the best experience 4 times they give me the wrong sensor

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*