Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Springfield Ave in Irvington, NJ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Irvington, NJ or call us at (973) 375-0700.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
660 reviews
5 stars
354
4 stars
153
3 stars
72
2 stars
23
1 star
58
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some staff members received praise for their helpfulness and professionalism, others were criticized for unprofessional behavior and poor customer service.
Customer Service
Customer service experiences varied widely, with some customers reporting excellent service while others faced long wait times and unhelpful interactions.
Store Organization
The store was noted for being organized and easy to navigate, although some customers mentioned clutter and disorganization during busy times.
Product Availability
Customers frequently reported issues with product availability, both in-store and online, leading to frustration.
- KOkelechi onyemaDec 27, 20255.0Raquel is so professional, and loves to help . She made my experience so fast and easy . Parts are always correct. Everytime I come to autozone on Springfield Ave in Irvington, I wait to get my parts from her . Very kind and and helpful ASK FOR RAQUEL !!!!
- WMWILTON MEDINAOct 25, 20255.0Good staff
- LRLeni ROct 18, 20251.0This store is a mess and takes forever to check out . Also their availability for items in stock online vs in store is completely incorrect.
- DTdouglas turciosSep 17, 20251.0Mucho cuesta llegar ahi
- AYAkira YoungerSep 16, 20251.0To Whom It May Concern, I am writing to provide feedback regarding a recent visit to your AutoZone location in Irvington. Upon entering the store, I sought assistance regarding parts needed for my vehicle. I approached an employee, Diane, whom I understand to be the manager. Unfortunately, her demeanor was unprofessional. She appeared impatient, dismissive, and unwilling to provide adequate assistance, which left me feeling uncomfortable as a customer. Each inquiry I made was met with short responses, and I ultimately decided to look for items on my own. During this time, a staff member named Samir, who I believe is one of your drivers, kindly offered his assistance. He was courteous, patient, and attentive in helping me locate the necessary parts. His professionalism and customer service were greatly appreciated and reflect positively on your organization. While he was assisting me, however, I witnessed Diane addressing him in an aggressive and disrespectful tone in front of customers. This behavior was not only unprofessional but also created a negative atmosphere within the store. In my view, such conduct is not reflective of the standards expected of a manager and suggests that further leadership and management training may be necessary. I sincerely appreciate the service provided by Samir, but I believe it is important to bring these concerns to your attention to ensure a more positive experience for future customers. Thank you for taking the time to review my feedback.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Irvington, NJ?
AutoZone Auto Parts in Irvington, NJ is open from 7:00 AM to 10:00 PM Monday through Friday, 7:30 AM to 10:00 PM on Saturday, and 7:30 AM to 9:00 PM on Sunday.
Where is AutoZone Auto Parts located in Irvington?
The store is located at 1128 Springfield Ave #1140, Irvington, NJ 07111, US.
What types of auto parts and brands does AutoZone offer?
AutoZone offers auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts. Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts offer pickup and delivery services?
Yes, AutoZone provides in-store pickup, same-day delivery, and curbside pickup services.
How can I contact AutoZone Auto Parts customer service?
You can contact AutoZone Auto Parts by phone at (973) 375-0700 or via email at customer.service@autozone.com.
What online resources are available for AutoZone Auto Parts customers?
Customers can visit their website at https://www.autozone.com/locations/nj/irvington/1128-springfield-ave-1140.html and their Facebook page at https://www.facebook.com/235353579868640 (AutoZoneIrvingtonNJ5266) for updates and shopping options.
What nearby places could I visit before or after shopping at AutoZone?
Nearby you can find several AutoZone locations, Irvington Township Civic Square, Yummy Chinese Take Out restaurant, Newark Community Health Center, and Dollar General stores which you might find convenient to visit before or after your AutoZone trip.
Are there dining options nearby AutoZone Auto Parts?
Yes, there are nearby dining options such as Yummy Chinese Take Out and Curbside Cafe Restaurant which provide Asian and other restaurant services for customers to enjoy a meal near the store.
Where can I find medical or health services close to AutoZone Auto Parts?
The Newark Community Health Center and Comfort Zone Health are nearby health and medical facilities near AutoZone Auto Parts.
Are there essential service and shopping locations close to AutoZone in Irvington?
Yes, nearby essential services include Walgreens pharmacy, Dollar General discount and arts & crafts stores, and Kim's cleaners and laundromat, allowing convenient shopping and services around AutoZone.