Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Hackettstown, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hackettstown location today.
Location
Hours
Reviews
4.2
210 reviews
5 stars
146
4 stars
24
3 stars
6
2 stars
7
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly manager Matt, for being friendly, accommodating, and knowledgeable, often going above and beyond to assist.
Rental Process
The rental process was generally described as smooth and efficient, with quick pickups and drop-offs, although some customers experienced issues with vehicle availability.
Vehicle Condition
While many rentals were reported as clean and well-maintained, there were complaints about specific vehicles being dirty or in poor condition upon pickup.
Reservation Issues
Several customers reported problems with reservations not being honored or vehicles not being available as promised, leading to frustration and dissatisfaction.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding customer service and vehicle condition, indicating inconsistency in service quality.
- DMDiane MalangaNov 4, 20255.0Matt and his crew are so easy to work with. Very hard at working to accommodate you and other customers. This is not my 1st rodeo with rental cars and literally he was the most knowledgeable and accommodating manager I ever had to deal with.
- CPCarey PontierOct 30, 20255.0Pleasant check in experience, picked me up and dropped me back home. Will always use their services
- SJSandy JacksonOct 23, 20255.0If you need to rent a car, Enterprise in Hackettstown is the best. Talk to Matt, the manager. He is very helpful and very knowledgeable. If you have an issue at all, Matt will do everything he can to fix it.
- MGManny GuerreroOct 17, 20255.0The manager Matt Manning is the absolute best!
- BCBernadette CavanaughOct 17, 20255.0Mat the mgr is AWESOME he goes above and beyond for his customers. He kept the business open and waited for me because I was sitting in traffic. THANK YOU MAT!!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Hackettstown offer?
Enterprise Rent-A-Car in Hackettstown offers a wide range of vehicles including standard rental cars, vans, and luxury cars to suit various needs.
What are the operating hours for Enterprise Rent-A-Car in Hackettstown?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Where exactly is Enterprise Rent-A-Car in Hackettstown located?
Enterprise Rent-A-Car is located at 1972 State Route 57, Hackettstown, NJ 07840, United States.
Does Enterprise Rent-A-Car Hackettstown offer discounts for active military members?
Yes, the Hackettstown location offers discounts for active military members.
How can I make a reservation with Enterprise Rent-A-Car in Hackettstown?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/nj/hackettstown-24d7.html or by calling +1 908 813 2701.
What payment methods are accepted at Enterprise Rent-A-Car in Hackettstown?
They accept American Express, Check, Discover, MasterCard, and Visa payments.
What should I do after renting a car from Enterprise Rent-A-Car if I need auto body services nearby?
You can visit nearby auto body shops such as CARSTAR Mike's Auto Body Shop or Riverside Auto Body, both located near Enterprise for convenient automotive repairs.
Are there any nearby banks if I need financial services while at Enterprise Rent-A-Car?
Yes, M&T Bank and Hudson City Savings Bank are nearby, providing banking and financial services should you need them.
Can I find dining options close to Enterprise Rent-A-Car in Hackettstown?
Absolutely! Nearby restaurants include Hunan Wok, Prontos Pizzeria & Restaurant, La Casa Del Taco, Yusan Sushi & Ramen, Bento Sushi, and Fujiyama Fine Japanese Restaurant.
Is there a convenient place to get dry cleaning or laundry services near Enterprise Rent-A-Car Hackettstown?
Yes, My Love Cleaners offers dry cleaning and laundry services close to Enterprise Rent-A-Car in Hackettstown.