Safelite AutoGlass

4.5
380 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Hackensack area, turn to Safelite AutoGlass . Those in central Hackensack or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 516 Main Street Hackensack, Safelite AutoGlass Hackensack repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Location

Safelite AutoGlass
516 Main Street Hackensack, Hackensack, NJ
07601, United States

Hours

Reviews

4.5
380 reviews
5 stars
325
4 stars
10
3 stars
7
2 stars
3
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the professionalism and friendliness of technicians, some reported rude and unprofessional behavior from front desk staff.

Efficiency

Many customers appreciated the quick and efficient service, often noting that their appointments were completed ahead of schedule.

Communication

Several reviews highlighted excellent communication throughout the process, including timely updates and clear explanations from technicians.

Quality of Work

The quality of the windshield replacement and repair work received positive remarks, although there were a few complaints about mistakes and damage during service.

Convenience

Customers frequently mentioned the convenience of scheduling appointments and the option for mobile service, making the process easier.
  • AR
    Arshad Rizvi
    5 days ago
    5.0
    Excellent service and technician was great, friendly and respectful. Work was performed fast and I am very happy with service provided. Thx
  • DD
    DEL
    6 days ago
    1.0
    Good luck trying to get a hold of them. The automated system is terrible and once you get through they don’t want to deal with you
  • JM
    Jolanta Mazurkiewicz
    Nov 5, 2025
    1.0
    Front desk representative is not profesional sarcastic and rude. Not answering questions directly. I have had to cancel my service appointment because of that. I was told I will be reimbursed for the deductible I paid but it never happened.
  • DO
    Diana Ortiz
    Oct 29, 2025
    5.0
    Safelite makes it easy to replace your windshield with plenty of available appointments, arriving to the location of your vehicle, text alerts to let you know the technician is on their way and verify with a call their ETA and completion of the work. Safelite makes it easy and convenient. Thank you Safelite!
  • SC
    Sharon Carmona
    Oct 29, 2025
    1.0
    First, the technician was two and half hours late, and came when it was dark out, he overfilled the small tiny crack with to much of whatever they inject into it, which caused the crack to spread up the windshield, not to mention glue drops all over the windshield. I called the manager who said they would put the money I paid for the fix towards a new windshield, which is clearly much more money. Not to mention I just had the windshield tinted for heat and sun block , The new windshield from Audi is $4,100. So thanks Safelight for turning a crack that was smaller then a dime, into a giant crack which now needs to be completely replaced. Do not use this company, they do not stand by their work.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Hackensack offer?

Safelite AutoGlass provides auto glass installation and repair services including windshield chip and crack repair, windshield wiper replacement, and insurance paperwork processing.

What are the operating hours for Safelite AutoGlass in Hackensack?

Safelite AutoGlass is open Monday through Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.