Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Hackensack #1674 in Hackensack, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hackensack, NJ or call us at (201) 489-7571.
Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Jose, David, and Kenneth for their exceptional service.
Staffing Issues
Several reviews noted long wait times and understaffing, particularly during busy hours, leading to frustration among customers.
Mixed Experiences
While many customers had positive interactions, there were also reports of rude or unhelpful employees, particularly in management roles, which negatively impacted some experiences.
Product Availability
Customers generally found the store stocked with necessary parts, but there were instances of incorrect items being provided or difficulty in locating specific products.
Store Management
Feedback on management was mixed, with some praising their assistance while others criticized their attitude and customer service skills.
MK
Michael Koons
2 days ago
5.0
Always have a good experience at AutoZone. They will even replace your car battery out in the parking lot at no charge.
EG
Edwin garcia
2 days ago
5.0
Clean store. Very helpful at register.
DG
daniel guyt
Nov 6, 2025
4.0
Well stocked store
Very courteous staff
MM
Matthew Mauti
Nov 5, 2025
1.0
I was doing the recycling program for the batteries to receive a merch car to not put the environment and all that and the district manager of that location was being extremely rude and didn't want to help me out AutoZone's want a few places I still go to but this is ridiculous how I was treated not looking forward to coming to this location ever again I wouldn't recommend it with the hospitality I received
And the thing I was more knowing about is their policy accepts lead batteries and he didn't accept it
AH
Antonio Hong
Oct 17, 2025
5.0
Super nice staff. I went to Auto advance and refuse to change battery but came to Autozone and David Motto was kind and patient. He got me the right one and changed the batteries like a pro!