Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Harold, Dennis, and Kaneisha for their exceptional service.
Mixed Experiences
While many reviews highlighted positive interactions, there were notable complaints about rude behavior from management and inconsistent service quality.
Product Availability
Customers appreciated the store's well-stocked inventory and the ability to find necessary auto parts, although some expressed frustration over receiving incorrect items.
Installation Assistance
Several reviews mentioned staff going above and beyond to assist with installations, particularly for batteries and light bulbs, enhancing the overall customer experience.
Store Management Issues
There were complaints regarding the management's attitude and handling of customer issues, with some customers feeling disrespected or dismissed.
RH
Rebecca Hickey
1 day ago
1.0
Honestly, had a terrible experience here. I needed a new battery, called this store, the person was very nice on the phone and after informing him of my type of car etc he said he had a battery and could change it for me. I had AAA come and jump my car so I could drive it there. Upon arrival, I was told by this person AND the other person working there that neither of them knew how to change my battery! Then they told me they could test my battery, but id have to shut my car off and I was afraid I would not be able to turn it back on. They then asked ME if I knew how to jump my own car bc he wasn't sure if he would be able to do it...? He ended up unscrewing things in my car and left it that way. I didn't know until I brought my car to an actual auto shop and they opened the hood and saw all the screws just sitting around the top of my car. I would never trust that place with my car ever again.
DM
Dalton Mejia
Feb 7, 2026
5.0
Helpful personnel & well stocked store.
RU
Ryan Urban
Oct 29, 2025
5.0
Dennis helped me out with some car challenges, he was efficient, friendly and knowledgeable. Thanks Dennis!!
EL
Enrique Lavín
Sep 1, 2025
5.0
This is the second time I’ve bought a car battery at Autozone, the first was great. This time in Garwood, even better. The customer service is above and beyond. They never try to upsell, always seem genuine in their desire to help you out. Super impressed.
HL
Hector Lopez
Dec 21, 2016
1.0
They left me on hold as soon as I answer and left me on hold. They aren't good with customers
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Garwood?
AutoZone Auto Parts in Garwood is open Monday through Saturday from 8:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery options for your convenience.
What types of products can I find at AutoZone Auto Parts in Garwood?
You can find auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.
What brands of automotive parts does AutoZone Auto Parts carry?
AutoZone features a variety of brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Can I contact AutoZone Auto Parts by phone or email?
Yes, you can reach AutoZone Auto Parts at +1 908-228-6030 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Garwood?
AutoZone Auto Parts is located at 300 S Ave, Garwood, NJ 07027, USA.
Are there nearby places to eat around AutoZone Auto Parts in Garwood?
Yes, nearby dining options include Rudy's Ristorante and Rudy's Italian Restaurant, both offering Italian cuisine, as well as Moe's Southwest Grill and Saladworks for Mexican and salad options.
What nearby services can customers use along with visiting AutoZone Auto Parts?
Customers can visit nearby services like Kings Cleaners for laundry, Luxie Spa & Nails for beauty treatments, and Pet Valu for pet supplies and grooming.
Are there fitness or recreation spots close to AutoZone Auto Parts?
Yes, Crunch Fitness and Moxie Pilates & Yoga are nearby fitness options, and Escapology Escape Rooms Garwood offer entertainment and team-building activities.
What other automotive parts stores are competitors to AutoZone Auto Parts in the area?
Competitors include Advance Auto Parts, NAPA Auto Parts, and O'Reilly Auto Parts, which also provide automotive parts and accessories.
Brand Certified Facts from AutoZone Auto Parts
AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 15, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: