Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Freehold area, turn to Safelite AutoGlass . Those in central Freehold or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 505 Okerson Road, Safelite AutoGlass Freehold repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Feedback is mixed regarding customer service, with many praising the technicians for their professionalism and friendliness, while others reported difficulties in communication and scheduling.
Scheduling Issues
Several customers experienced problems with appointment scheduling, including last-minute cancellations and difficulty reaching customer service.
Quality of Work
Most reviews highlight the quality of work performed by technicians, with many customers expressing satisfaction with the repairs and replacements.
Convenience
Customers appreciated the ease of scheduling appointments and the convenience of mobile service, although some faced challenges with parts availability.
DW
Donna W
5 days ago
5.0
Excellent experience with Safelite windshield repair. Very easy to make an appointment. They came to my home to do the repair. Great communications regarding appointment updates and the technician was great.
CA
Chris Ayala
6 days ago
5.0
I was assisted by Harriel, the kindest and most knowledgeable Safelite tech I have had the pleasure of dealing with (I have had at least 5 Safelite claims lifetime). This excellence is why Safelite is my first choice. Perfect repair.
NJ
NANCY JORDÁNRICHARDSON
Jan 4, 2026
4.0
I did an appt. on the Saturday before new years eve online for a windshield replacement. The only thing avaliable was within a week which was not good for me, but I had no choice. It does have an option to click if something opens up, which I clicked hoping on a call for an earlier opening. My windshield, due to road junk had cracked. But by Tuesday it grew straight across on both sides of the windshield. I called safelite to see if there was anything avaliable to not wait until Saturday, especially because of the temperature dipping into the 20's and Thursday being NYrs day/ holiday. The only thing available on Wednesday was in Freehold 35 minutes from me. To avoid any further issues & time I accepted the 1130am in Freehold. I arrived at bit earlier than my time they took my car in quickly after my arrival. I must say the only thing was the distance and the office was very cold were one waits. Truly feel bad for the employees having to be there with minimal heat. That is NOT a good thing for customers and employees waiting/ sitting there. Actually it is a hazard, an unsafe environment.
The four stars is because the work was done quickly I was out within an hour, thankfully
SG
Sean Greenwood
Jan 3, 2026
3.0
Well I made an appointment safe lite cancelled cause they broke my new windshield before it got to me. Then they cancelled do to weather. Finally on third appointment they installed. And to think they credited me only 50 dollars when they held up my return to Fla by 11 days. Shit customer service.
NO
Nelson Ortiz
Dec 21, 2025
1.0
Terrible customer service. Let me be clear I haven’t spoken to anyone because there is no way to talk to any one. Here’s the story. Made an appointment with safelite to replace on Wed 12/17. I received email, text, and phone conversation regarding my appt. I have a light bar so I removed everything to prepare for the appt. Now, at 4:10p on Sunday I get an email from a manager stating they can’t come because they don’t have the part and just reschedules me for Friday when I am out of town. Again No way to contact anyone. Why couldn’t they let me know they didn’t have the part last week. I would’ve made other arrangements. Terrible.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Freehold offer?
Safelite AutoGlass provides auto glass installation and repair, windshield chip and crack repair, power window repair, same-day service, insurance paperwork processing, and more.
Where is Safelite AutoGlass located?
Safelite AutoGlass is located at 505 Okerson Road, Freehold, NJ 07728.
What are Safelite AutoGlass Freehold's operating hours?
They are open Monday through Saturday from 7:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass provide mobile service options in Freehold?
Yes, Safelite offers convenient mobile auto glass repair and replacement services in the Freehold area.
Is there a warranty on Safelite AutoGlass windshield repairs?
Yes, windshield repairs come with a national lifetime warranty.
Which payment methods are accepted at Safelite AutoGlass Freehold?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What languages are spoken at Safelite AutoGlass in Freehold?
Staff at Safelite AutoGlass speak English and Spanish.
How can I schedule an appointment with Safelite AutoGlass in Freehold?
You can book an appointment online via their reservation link: https://fixmyglass.safelite.com
What nearby automotive services can I find near Safelite AutoGlass in Freehold?
Nearby you can find Onyx Elite Detailing for auto detailing and car wash services, as well as Mickey Truck Bodies Inc for automotive repairs and parts.
Are there recreational facilities near Safelite AutoGlass that I can visit?
Yes, Hoop Lab and Iron House Performance Center are nearby gyms and sports venues where you can enjoy basketball or fitness activities.
What government offices are nearby Safelite AutoGlass in Freehold?
Nearby government offices include Freehold DMV, New Jersey Motor Vehicle Commission, Monmouth County Board of Elections, and Monmouth County Clerk's Election Office.