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Safelite AutoGlass

4.2
(597 reviews)

Business Details

505 Okerson Road, Freehold, NJ
07728, United States
(888) 843-2798
https://www.safelite.com/stores/Freehold

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Freehold area, turn to Safelite AutoGlass . Those in central Freehold or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 505 Okerson Road, Safelite AutoGlass Freehold repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
505 Okerson Road, Freehold, NJ
07728, United States

Hours

Reviews

4.2
597 reviews
5 stars
440
4 stars
39
3 stars
14
2 stars
17
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by technicians, highlighting their communication and willingness to assist.

Efficiency

Customers frequently noted the quick and seamless service, with many expressing satisfaction with the speed of repairs and installations.

Quality of Work

Overall, the quality of repairs and installations received positive feedback, with several customers mentioning that the work exceeded their expectations.

Appointment Issues

Some customers experienced frustrations with scheduling and automated phone systems, indicating a need for improvement in these areas.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding poor customer service and logistical issues, particularly with appointment management.
  • EA
    Emmanuel Asare
    1 day ago
    5.0
    Safelite engineer by name Chris showed up on time at the appointed date and was very professional and fixed the broken glad on my vehicle. I am very happy with the service and will recommend Safelite to everyone,.
  • TS
    Tanya S
    Feb 21, 2026
    5.0
    Daniel came out to replace my windshield. I live in an apartment building on the third floor. He was professional and on time. It was a quick stress free process. Highly recommend.
  • AM
    Anthony Messina
    Feb 16, 2026
    4.0
    Great work done. I would have gave a five but I did not receive updates on status of the work and the job took time. I dropped the car off around 730am and did not get a complete till 630pm. But staff were nice to keep car in garage till I pick up the next day. Overall work & staff were great.
  • PP
    Peter
    Feb 7, 2026
    1.0
    READ: 1 star for warning/knowledge. Glass is fine but 2 annoying unnecessary fixes….Problem 1: if windshield wiper fluid stops working within a month, esp if the back still does. It’s probably their fault. FYI: They have 30 day warranty… I almost paid a shop 150-200 to fix my system but instead took a couple hours (bc I’m not a mechanic) to troubleshoot/diagnose, in 10 degree weather. Basically the other Safelite that fixed it said they test the spray after the fix but in this instance the hose wasn’t slotted back into its “don’t freely hang” clips which keep it from dangling. As a result, hose dangled and got ripped out when running wiper motor… another satellite fixed it no questions asked but if I didn’t think to troubleshoot/test, easily could’ve been 150-250 to fix depending on shop and how ethical. Problem 2: didn’t slot rear view mirror back into place so it vibrated a ton until I brought it back to Safelite and they snapped it fully into place. 2 annoying time consuming issues that shouldn’t happen when your sole business is replacing windshields.
  • DJ
    David Tonne Jr
    Feb 4, 2026
    5.0
    Ashton was beyond friendly and went the extra mile. He redid my ezpass tag and sticker and I gotta give credit went above and beyond. He was there to only replace the windshield and did alot of extras that clearly shows how committed to customer satisfaction. If possible request this installer and ur guaranteed to have a top level experience especially with a obvious stressful situation because replacement of a windshield is clearly not meant to be a fun filled day but Ashton definitely insures the situation is alot less stressful

Brand Certified Facts from Safelite AutoGlass

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Certified March 01, 2026Yext Knowledge Graph
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