About
Car DealerUsed Car DealerAuto Repair ShopAuto Parts & Accessories
At Genesis of Freehold, we offer a wide range of Genesis vehicles to suit every lifestyle and preference. Whether you're looking for a sleek sedan, a spacious SUV, or a high-performance model, our extensive inventory ensures you'll find the perfect vehicle to meet your needs. Our knowledgeable sales staff is here to help you explore your options and make an informed decision.
Location
Hours
Reviews
4.5
284 reviews
5 stars
225
4 stars
20
3 stars
9
2 stars
6
1 star
24
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the professionalism, knowledge, and helpfulness of sales staff, particularly highlighting individuals like Ryan Cummings, Casey, and Kayla Mauro.
Customer Service
Many reviews noted excellent customer service, with staff being attentive, friendly, and willing to go above and beyond to assist customers.
Pressure-Free Environment
Several customers appreciated the non-pushy sales approach, feeling comfortable and respected during their car-buying experience.
Service Department Issues
There were multiple complaints regarding the service department, including slow service, miscommunication, and dissatisfaction with maintenance experiences.
Mixed Reviews on Pricing
While some customers felt they received fair deals, others reported feeling misled about pricing and trade-in values, suggesting a need for more transparency.
- ABAlyssa Behr4 days ago5.0We worked with Kyle and Casey. They listened to our wants and needs and got us into a beautiful car! They were professional, knowledgeable and genuine. We would tell our friends and family to go and visit them to get into their next car.
- LBLauryn BraunNov 12, 20255.0I recently went to Genesis of Freehold for a GV80. They were able to accommodate most of my transaction ahead of time via email and I was in and out of the dealership in about an hour, including test drive! Mike K was super helpful and I’d definitely recommend to anyone looking for a quick and smooth transaction.
- JWJanet WoodsNov 7, 20255.0I purchased my first Genesis almost 1 year ago and love it. I had a wonderful experience, the staff was welcoming and knowledgeable. I recently received an excellent service appointment. My vehicle was picked up and delivered for my service appointment. My car was returned cleaned and serviced!
- MTMelissa ThorntonNov 5, 20255.0Ryan Cummings was professional and allowed me to test and see several vehicles. Ultimately, he respected my plan to complete my test drives of other competitors and to keep my timeline to decision without being pushy. Ultimately, I bought exactly what I wanted and referred him to a friend who leased a car from him the very next week. Also, Amani Copes-Denis in tech support/experience makes these cars feel extra special. You can tell he loves his job. Bravo all around. The G80 is such a pleasure to drive.
- JPjay patelOct 27, 20255.0I had a really great experience at Genesis of Freehold. Everyone was so welcoming, but I have to say ACE is the man! He helped me out so much throughout the whole process. His knowledge of the vehicles was impressive, and he never made me feel pressured. He took the time to answer all my questions and was incredibly patient while explaining different options and features. Unfortunately, I did not end up getting the vehicle, but I just wanted to take time to thank ACE for everything he did. His professionalism and genuine approach to customer service made my car-shopping experience enjoyable. Even though I didn't make a purchase, I would definitely recommend this dealership, and especially ACE, to anyone looking for a new Genesis.
Frequently Asked Questions About Genesis of Freehold
What types of vehicles does Genesis of Freehold offer?
Genesis of Freehold offers a wide range of Genesis vehicles, including sleek sedans, spacious SUVs, and high-performance models to suit various lifestyles and preferences.
What are the store hours for Genesis of Freehold?
Genesis of Freehold is open Monday through Friday from 9:00 AM to 8:00 PM, on Saturday from 9:00 AM to 7:00 PM, and is closed on Sundays.
Does Genesis of Freehold offer any pickup or delivery services?
Yes, Genesis of Freehold provides in-store pickup, curbside pickup, delivery, and no-contact delivery services.
What payment methods are accepted at Genesis of Freehold?
Genesis of Freehold accepts American Express, Cash, Checks, Contactless Payments, Discover, Financing, Mastercard, and Visa.
Where is Genesis of Freehold located?
Genesis of Freehold is located at 4065 US-9, Freehold, NJ 07728, USA.
Can I find other car dealerships near Genesis of Freehold?
Yes, nearby car dealerships include Freehold Hyundai, Raceway Nissan of Freehold, Ray Catena Lexus of Freehold, and Raceway Kia, among others, offering additional automotive options.
Are there automotive service centers near Genesis of Freehold?
Nearby automotive service centers include Nissan Service Center, Kia Service Center, and Irwin Service Center, providing maintenance and repair services close to Genesis of Freehold.
What accommodations are available near Genesis of Freehold for visitors?
Visitors can find accommodations such as Red Roof Inn and Days Inn Freehold nearby, providing convenient lodging options.
Does Genesis of Freehold have an online presence where I can view their inventory?
Yes, you can view their inventory online at https://www.genesisoffreehold.com/new-inventory/index.htm.
How can I contact Genesis of Freehold for more information?
You can contact Genesis of Freehold by phone at +1 732-625-1200 or visit their Facebook page at https://www.facebook.com/GenesisofFreehold.