Genesis of Freehold

4.5
294 reviews
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Business Details

4065 US-9, Freehold, NJ
07728, United States
(732) 625-1200
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About

Car DealerUsed Car DealerAuto Repair ShopAuto Parts & Accessories
At Genesis of Freehold, we offer a wide range of Genesis vehicles to suit every lifestyle and preference. Whether you're looking for a sleek sedan, a spacious SUV, or a high-performance model, our extensive inventory ensures you'll find the perfect vehicle to meet your needs. Our knowledgeable sales staff is here to help you explore your options and make an informed decision.

Location

Genesis of Freehold
4065 US-9, Freehold, NJ
07728, United States

Hours

Reviews

4.5
294 reviews
5 stars
233
4 stars
21
3 stars
9
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers consistently praised the sales staff, particularly Matt Carlin and Kayla Mauro, for their professionalism, knowledge, and no-pressure approach.

Customer Service

Many reviews highlighted the friendly and helpful nature of the staff, with several customers expressing satisfaction with the overall service experience.

Service Department Issues

Several customers reported long wait times and issues with service appointments, including lack of communication and unresolved vehicle problems.

Mixed Feedback on Vehicle Quality

While many customers loved their new vehicles, some expressed concerns about the quality and reliability of Genesis cars, particularly regarding service issues.
  • DP
    Dawn Pivovar
    6 days ago
    5.0
    I was a wonderful experience at Genesis in Freehold. Matt Carlin was our salesperson, and he was great, wonderful to deal with. He was professional, patient, knowledgeable and made sure we understood everything about the GV70. He spent a lot of time with us going over all the technology inside the car. He made sure that we understood all the mechanics of the care before leaving. He made the whole process from start to finish go very smooth.
  • JB
    James Butler
    Jan 5, 2026
    5.0
    Matt Carlin was very helpful getting us into a new Genesis GV70. He took all the time we needed to feel comfortable with the great technology of the vehicle. Thanks Matt.
  • LG
    Lori Gelbein
    Jan 3, 2026
    5.0
    Another Amazing experience with Matt. Love this dealership. Always a pleasure
  • JE
    Jonathan Ellis
    Dec 27, 2025
    5.0
    Matt Carlin was outstanding from start to finish. He’s professional, knowledgeable, patient, and genuinely focused on making sure everything goes smoothly. I never felt rushed or pushed. He took the time to walk me through every detail of the GV80 and made the whole process feel easy. Truly a great experience and someone I would gladly recommend.
  • LD
    Lida DeNardo
    Dec 20, 2025
    4.0
    Matt Carlin was my salesperson at Genesis in Freehold. He took great care in explaining the GV70 and all of its features to me. Matt made the experience stress free. Thank you Matt for facilitating me in getting my dream car!
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Frequently Asked Questions About Genesis of Freehold

What types of vehicles does Genesis of Freehold offer?

Genesis of Freehold offers a wide range of Genesis vehicles, including sleek sedans, spacious SUVs, and high-performance models to suit various lifestyles and preferences.

What are the store hours for Genesis of Freehold?

Genesis of Freehold is open Monday through Friday from 9:00 AM to 8:00 PM, on Saturday from 9:00 AM to 7:00 PM, and is closed on Sundays.