AutoZone Auto Parts

4.5
247 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Rt 23 S in Franklin, NJ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Franklin, NJ or call us at (862) 312-4020.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
413 Route 23, Franklin, NJ
07416, United States

Hours

Reviews

4.5
247 reviews
5 stars
167
4 stars
52
3 stars
13
2 stars
6
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees for their exceptional service.

Product Availability

Customers appreciate the store's well-stocked inventory and ability to find necessary parts quickly.

Mixed Experiences

While many reviews are positive, some customers reported issues with specific staff members and management, indicating inconsistency in service quality.

Pricing Concerns

A few customers mentioned that prices can be higher compared to competitors, but acknowledged the convenience and service provided.

Store Cleanliness

The store is generally noted as clean and well-maintained, contributing to a pleasant shopping experience.
  • CM
    Carey Maheuda
    Sep 29, 2025
    5.0
    The battery on my Husbands Chevy died and I had to be jumped, came in to the Franklin store and was taken care of by “Nick F” , he explained everything regarding the different battery options, and even performed a battery ,alternator, and a starter test on our car, turned out the alternator was bad which saved me from 2 pricey repairs!!! Thank you so much again
  • PP
    Peppa Pig plus
    Jul 31, 2025
    1.0
    Wouldn't put on my wiper blades because it was a pin style. I'm leaving the same review for advanced Auto. Why do they hire people that don't know anything about cars? It literally takes 2 seconds to change I'm not paying an extra $5 for a wiper blade for me to have to put it on. Went to Walmart, paid half price, took literally 2 seconds to change.
  • NN
    Nicole
    Jul 24, 2025
    5.0
    Wow! Excellent customer service! I came in with a concern regarding my headlight bulb replacement and was disappointed coming from another autozone I had gone to. I decided to try this location and called. Alejandro was very eager to help and advise me to come in for a second opinion. He assisted me, guided me with exchanging to the right piece I needed. I recommend this location! Thank you Alejandro!!!
  • LS
    Logan Streit
    Jun 25, 2017
    5.0
    Gave me a battery test and oil check for free!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Franklin, NJ?

AutoZone Auto Parts in Franklin, NJ is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 8:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery?

Yes, AutoZone Auto Parts offers in-store pickup and same-day delivery services to customers.