Advance Auto Parts

4.4
206 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 432 State Rt 23 in Franklin offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
432 State Rt 23, Franklin, NJ
07416, United States

Hours

Reviews

4.4
206 reviews
5 stars
136
4 stars
41
3 stars
11
2 stars
5
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Leon and Jason providing excellent service.

Product Availability

Customers noted that the store generally has the parts they need, although there were instances of incorrect or unavailable items.

Mixed Experiences

While many reviews highlighted positive experiences, there were also complaints about rude staff and poor service from certain employees.

Pricing

Customers found prices to be decent, especially when ordering online for in-store pickup, but some felt they were higher compared to online alternatives.

Store Environment

The store was often described as clean and well-organized, contributing to a positive shopping experience.
  • SC
    Susan Chipoletti
    5 days ago
    5.0
    Advance Auto Parts is Lucky to have Donna. She greeted me with a smile and when I explained what I was experiencing with my car, she immediately got the product that I needed and explained what needed to be done. She then introduced me to Brian, who also stepped right up and went to my car, added the coolant, guided me as to what follow up would be needed as well as both he and Donna introduced me to a repair shop. Quick, kind, service! Donna is an asset to Advance, they are lucky to have her as a Team Member! Will continue to take my business to Advance Auto Parts!
  • JM
    Jen Mehemedi
    Oct 30, 2025
    5.0
    Shout out to Brian who helped me pick out wipers and even installed them without me asking! He provided great customer service! He was so sweet! Thank you!!
  • HH
    HK
    Oct 29, 2025
    5.0
    Leon is the best!!! Very helpful and knowledgeable. I would not trust any other auto parts store because of Leon
  • AK
    Angela K
    Oct 2, 2025
    5.0
    They always have the parts you need for your vehicle. The employees are knowledgeable.
  • PP
    Peppa Pig plus
    Jul 31, 2025
    1.0
    Wouldn't put on my wiper blades because it was a pin style. I'm leaving the same review for advanced Auto. Why do they hire people that don't know anything about cars? It literally takes 2 seconds to change I'm not paying an extra $5 for a wiper blade for me to have to put it on. Went to Walmart, paid half price, took literally 2 seconds to change.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*