Advance Auto Parts

4.4
208 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 432 State Rt 23 in Franklin offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
432 State Rt 23, Franklin, NJ
07416, United States

Hours

Reviews

4.4
208 reviews
5 stars
138
4 stars
41
3 stars
11
2 stars
5
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Leon and Donna providing exceptional service.

Product Availability

Customers frequently noted that the store had a good selection of parts and products, often finding exactly what they needed.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about unhelpful or rude staff, particularly from a few individuals, indicating inconsistency in service quality.

Convenience

The store's location and the option for online ordering with in-store pickup were appreciated by customers, making it a convenient choice for auto parts.
  • WL
    William Longcor
    Dec 23, 2025
    5.0
    Easy on and off the road. Knowledgable staff.
  • KK
    Kathy K
    Nov 26, 2025
    5.0
    Great battery product in stock, exact fit, ready to pick up quickly after buying online, installed perfectly, and friendly experienced person installed it.
  • SC
    Susan Chipoletti
    Nov 18, 2025
    5.0
    Advance Auto Parts is Lucky to have Donna. She greeted me with a smile and when I explained what I was experiencing with my car, she immediately got the product that I needed and explained what needed to be done. She then introduced me to Brian, who also stepped right up and went to my car, added the coolant, guided me as to what follow up would be needed as well as both he and Donna introduced me to a repair shop. Quick, kind, service! Donna is an asset to Advance, they are lucky to have her as a Team Member! Will continue to take my business to Advance Auto Parts!
  • JM
    Jen Mehemedi
    Oct 30, 2025
    5.0
    Shout out to Brian who helped me pick out wipers and even installed them without me asking! He provided great customer service! He was so sweet! Thank you!!
  • HH
    HK
    Oct 29, 2025
    5.0
    Leon is the best!!! Very helpful and knowledgeable. I would not trust any other auto parts store because of Leon

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*