Enterprise Rent-A-Car

Reviews

• NB

  Nicholas Bradley

  Apr 16, 2026
  5.0
  Awesome vehicle rental from Enterprise Fort Lee. They always have the best quality vehicles and amazing customer service. Frank is the best, always kind and caring. Great team!
• LL

  Loreen De Lotto

  Apr 10, 2026
  5.0
  This Enterprise is the best! The people are professional, friendly & very helpful! The only drawback is the amount of stairs to get to the office. However, the staff is very accommodating to customers challenged by the stairs. The car was exactly what I wanted!
• RR

  Ryan

  Feb 22, 2026
  5.0
  Friendly nice staff and car rental was great.
• EW

  Ellen Weiser

  Feb 18, 2026
  5.0
  I received a rental car because of an accident that totaled my car. Enterprise came and picked me up, they had a 4 wheel drive car available to replace the one totalled because of the accident. They explained everything clearly. Their employees were honest and answered all my questions. Very professional in all my dealings.
• JK

  julie kim

  Feb 16, 2026
  1.0
  Worst customer service. I made prior reservations during the week to pickup on Monday at 8AM so I can drop my car off at the shop at 9AM. Got my rides in order so I can implement this schedule and be on time for work. I get to Ent at 7:50AM to pick up the car and they say they don’t see the reservation and that I have to pay out of pocket for the difference. I asked how that is my problem that you guys messed up with the reservation. I also show them my call log to show that I called to make the reservation. The lady in front tells me not to be rude. Asking how you guys messing up my reservation is my problem is me being rude? Since you guys messed up and ruined my planned schedule, you guys should be accommodating. Not telling me that I am rude. Then I am told that they will call me once someone returns a car. It’s 3PM and no call yet. Ridiculous! You guys messing up my reservation is not my problem! You guys just need to do better or at least be accommodating! Never using Ent Fort Lee again!