Enterprise Rent-A-Car

4.3
557 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Fort Lee, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Fort Lee location today.

Location

Enterprise Rent-A-Car
321 Bruce Reynolds Blvd, Fort Lee, NJ
07024, United States

Hours

Reviews

4.3
557 reviews
5 stars
403
4 stars
61
3 stars
20
2 stars
18
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individual employees going above and beyond.

Cleanliness

Several reviews noted issues with the cleanliness of the vehicles, particularly the interiors, indicating a need for better attention to detail in cleaning.

Efficiency

Customers frequently highlighted the quick and efficient service during the rental process, with minimal wait times reported.

Reservation Issues

Some customers experienced problems with reservations, including unavailability of reserved cars and misinformation from staff, leading to frustration.

Value for Money

The business was noted for offering competitive rates compared to other rental companies, with many customers expressing satisfaction with the overall value.
  • DD
    Darren
    Nov 12, 2025
    5.0
    Great prices and consistent service. This is my go-to car rental spot from Upper Manhattan.
  • MZ
    maryam zamani
    Oct 14, 2025
    1.0
    Untrained and unprofessional staff who will give you one set of info on the phone and change it when u show up to get the car.
  • OT
    Oscar Tavera
    Oct 14, 2025
    1.0
    Lack of information from employee You make reservation, you get there car is not there. Offered me the car at another location. 20 minutes ride. We accepted a different car then we have to wait that they wash the car. They took 30 minutes of our time. We had to return the car at 12 noon. If we return the car at 1 pm, they charge me for 2 days rental. Some sort of scheme ?
  • BB
    barbara brattole
    Oct 2, 2025
    5.0
    Great service, friendly in person and over the phone
  • FC
    Francisco Cruz
    Sep 26, 2025
    3.0
    Matt was great to work with — super helpful during pickup He even offered and did wash the outside of the vehicle, which I appreciated. That said, the inside of the car was seriously dirty. The interior was grimy, the middle console was sticky, and it looked like the car had just been dropped off last night or early this morning without a proper interior cleaning. I ended up having to take it to a car wash myself before officially taking it on the road. Would love to see more attention to interior cleanliness next time, but shoutout to Matt specifically for his great customer service with me.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Fort Lee, NJ?

Enterprise Rent-A-Car in Fort Lee offers a wide range of vehicles including standard cars, vans, and luxury cars to suit various rental needs.

What are the operating hours for Enterprise Rent-A-Car in Fort Lee?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.