Team Welsh Jeep Chrysler

Reviews

• MP

  m poiesz

  Oct 14, 2025
  5.0
  Mike and the service team are AMAZING! Long story but my daughter’s jeep was having some issues while at college in Tennessee. I needed to road trip with my jeep and swap out cars. My car needed an oil change before a14 hr drive and a quick look over. Mike squeezed me in for the next day. Just amazing people and they care. Also, Bill in sales went above and beyond when I bought my Wrangler. He personally drove 2.5 hrs to pick up my car from another dealer. 2025 service award goes to Team Welsh Jeep!
• 88

  83911scdrew

  Aug 21, 2025
  5.0
  Welsh’s Jeep has been a staple in this part of NJ for longer than I’ve been alive. My parents bought their Wagoneers here back in the eighties from Pete Welsh. I just bought my first Jeep through them this year. It’s a throw back to when dealers in small towns were family owned. They treat you like a person, and there is none of the big dealer BS with the sales manager or credit guy. They tell you like it is, and gave me a great deal. Their service department is also great, and also has that small town feel. So far, so good! And I live my Wagoneer!
• BS

  Brian S

  Jan 2, 2025
  1.0
  Service Department Review. Rude managers with no integrity. Auto techs that are incompetent. This is a long review, I'm posting this so other people don't get burned by like me. These guys have zero integrity and cannot be trusted. I brought my car in for a suspension issue and a 4 wheel driver error code. I was told I needed some new air suspension parts, a new 4 wheel drive computer module, and they said i needed a new water pump. They quoted me $4200 and I decided to just get it done. Then I got a call a week later and they said they had to change other suspension parts and the new total was $7200! Apparently, when it comes to air suspensions, these guys will just start changing random parts hoping it fixes the problem. When the car was "finished". I picked it up to find the suspension height on was wheel was 2inches higher than the rest. I brought it back and they said, sorry they made a mistake. then after waiting 2 more hours the same wheel was 3/4" higher than the rest. and said that the best they could get it! The manager was rude and said its close enough! I gave up. Over the next month I noticed one of my rear suspension was dropping height over night. I called and told them and they were rude, defensive and said they would take a look but would charge me more for any repairs. I told them I was planning to sell the car and wanted to make sure it was fixed first. The manager said "If you're selling it, let the new buyer worry about it". I'm not a scumbag, so i didn't do that. I decided not to go back there obviously. Turns out they missed the real problem I diagnosed later myself. The rear right air bladder had a small leak that was causing the air suspension pump to work extra hard and burn out, They never changed the rear bladder, , instead they changed the front left air/shock assembly, that was the extra $2800; the air pump and the air manifold. for an other $2200 I ended up changing the rear bladder myself, it cost me $250 for the part. And I purchased an aftermarket OBD tool for $100 to adjust the suspension height. After the repairs I made, the suspension is working perfectly and the air shocks are all even and level. In summary, I fixed myself what their auto techs could not. I'm also wondering if my 4 wheel drive module and water pump were never damaged either. Ill never know for sure. I recommend no one gets their cars serviced here ever.
• TS

  Tarandeep Singh

  Jul 11, 2024
  5.0
  This dealer is the real deal. I didn’t buy a car here but rather I am working with the service department. However, two individuals have gone above and beyond for me. Bill from sales one day met me after hours to help change the license plate on my car. He not only helped me find my car on his lot but came out with a drill and was kind enough to change the license plates for me. He was extremely kind from the moment he answered my call to when I waved him goodbye. It’s the little things that matter most. Mike - he always answers the phone himself. My Jeep is in for a big repair and he has been very helpful in coordinating the repair and has kept me updated throughout the process. If I need another Jeep, I’ll be bringing my business here. Thank you !

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