Advance Auto Parts

4.1
371 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 18-37 River Rd in Fair Lawn offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
18-37 River Rd, Fair Lawn, NJ
07410, United States

Hours

Reviews

4.1
370 reviews
5 stars
201
4 stars
79
3 stars
40
2 stars
13
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, others were criticized for being rude or inattentive.

Product Availability

Customers reported issues with product availability and stock, with some items being out of stock or not carried at all.

Store Management

There are complaints about poor management and inconsistent service, with some customers experiencing frustration over return policies and employee behavior.

Store Environment

The store environment received mixed reviews, with some customers noting cleanliness and organization, while others mentioned unpleasant temperatures and disorganization.

Pricing

Customers expressed concerns about high prices for certain items, suggesting that some products are overpriced compared to competitors.
  • BW
    Blake Westdyk
    Aug 10, 2025
    1.0
    I was on hold for 30 minutes and I drive to the store and there are two guys behind the counter playing with their cell phones. Why they had offered to ignore the customers at advance autos on the telephone. As a former employee at advance autos are policies to pick it up within the second ring I really hope the management manages their employees and their policies to attend to the request of the customers that are their boss.
  • VF
    Vilma Fenix
    Jul 19, 2025
    5.0
    I came to Advance auto parts, Fair Lawn NJ to buy head light bulb for my car. Alex C, was very accommodating Manager to help and serve me or his customers to get the right spare parts. He got a good customer service.
  • VR
    Veton Rugova
    Jun 28, 2025
    1.0
    I bought a set of jumper cables from Advance Auto Parts, and they didn’t work at all. When I went back to return them, the store refused to give me a refund and only offered a replacement. I didn’t want another one because I didn’t trust the product to work any better. Very frustrating experience. I would not recommend buying this product.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*