Enterprise Rent-A-Car

4.0
229 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Trenton-Mercer Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Trenton-Mercer Airport today.

Location

Enterprise Rent-A-Car
1100 Terminal Circle Dr, Ewing, NJ
08628, United States

Hours

Reviews

4.0
229 reviews
5 stars
145
4 stars
26
3 stars
11
2 stars
7
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude and unresponsive employees.

Vehicle Availability

Frequent complaints about unavailability of reserved vehicles, leading to significant customer frustration.

Rental Process

Customers experienced long wait times and inefficient processes, particularly during peak hours.

Cleanliness and Condition

Inconsistent reports on vehicle cleanliness; some received clean cars while others reported dirty or poorly maintained vehicles.

Convenience

Location is appreciated for its proximity to the airport, but the walk to the car lot is noted as inconvenient.
  • CW
    C.J. Williams
    Nov 24, 2025
    5.0
    Staff was courteous and quick! Best rental experience EVER! THANK YOU ENTERPRISE! I will definitely be utilizing your services again!
  • JK
    john matthew kemp
    Nov 5, 2025
    5.0
    Pick up and drop off was at Mercer County Airport. Agents were helpful and polite, and gave us good advice.
  • AF
    Alan Flynn
    Nov 3, 2025
    1.0
    Arrived into Trenton after my flight which they had the arrival time for along with other people and the counter was empty. A number of people standing around waiting. Multiple people had to call to have someone show up. Real fun for when you have little kids tired, crying and screaming to go. The vehicle I was given was not the type I reserved. The associate said it was comparable. No way it was. The Kona compact suv which I’ve driven before and has been fine was not there and given some tiny thing that not a comparable. I could not only fit one suitcase in the back. Not 3 suitcases as advertised. Has to put bags in the car on top of people and the font seat. I was so uncomfortable driving cuz you can’t have anyone in the back without moving the seat all the way forward. Again not a problem in the advertised Kona When I getting ready to walk to get my car which is not where near the entrance, I was told my car might have full gas but if not call a phone number and take a pic. Basically sounding like it doesn’t. Sure enough it’s not full at all. Not surprising the phone number I was told to call no one picks up. Can’t wait to return the and never rent from this joke of a branch. That’s IF anyone is even there to return the car
  • MH
    Maryanne Hood
    Oct 22, 2025
    2.0
    After reservation 2 months in advance, and online check in, we get there and no vehicles had "come back" so they couldn't help us. We called 3 other Enterprise offices, same story. Ended up at Trenton airport Enterprise, finally some success (thanks Rory!). Have used this company for years, may be looking elsewhere next time. Entirely too stressful
  • TA
    trivikram adurthi
    Oct 4, 2025
    1.0
    Extremely rude staff (Ava Nicole Pollazi, Caitlyn L Barracliffe). They first made us wait for more than 30 mins (No one at the front desk, a number was provided which was unresponsive). This was followed by the denial of the booked vehicle on the basis of unavailability. Also they are not aware of the enterprise rules and regulations. Worst enterprise branch visited. Save your time, energy and money by skipping this one.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car at Trenton-Mercer Airport?

You can choose from a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars.

Where is Enterprise Rent-A-Car located at Trenton-Mercer Airport?

Enterprise Rent-A-Car is located at 1100 Terminal Circle Dr, Ewing, NJ 08628, United States.