Enterprise Rent-A-Car

Reviews

• JK

  john matthew kemp

  Nov 5, 2025
  5.0
  Pick up and drop off was at Mercer County Airport. Agents were helpful and polite, and gave us good advice.
• AF

  Alan Flynn

  Nov 3, 2025
  1.0
  Arrived into Trenton after my flight which they had the arrival time for along with other people and the counter was empty. A number of people standing around waiting. Multiple people had to call to have someone show up. Real fun for when you have little kids tired, crying and screaming to go. The vehicle I was given was not the type I reserved. The associate said it was comparable. No way it was. The Kona compact suv which I’ve driven before and has been fine was not there and given some tiny thing that not a comparable. I could not only fit one suitcase in the back. Not 3 suitcases as advertised. Has to put bags in the car on top of people and the font seat. I was so uncomfortable driving cuz you can’t have anyone in the back without moving the seat all the way forward. Again not a problem in the advertised Kona When I getting ready to walk to get my car which is not where near the entrance, I was told my car might have full gas but if not call a phone number and take a pic. Basically sounding like it doesn’t. Sure enough it’s not full at all. Not surprising the phone number I was told to call no one picks up. Can’t wait to return the and never rent from this joke of a branch. That’s IF anyone is even there to return the car
• MH

  Maryanne Hood

  Oct 22, 2025
  2.0
  After reservation 2 months in advance, and online check in, we get there and no vehicles had "come back" so they couldn't help us. We called 3 other Enterprise offices, same story. Ended up at Trenton airport Enterprise, finally some success (thanks Rory!). Have used this company for years, may be looking elsewhere next time. Entirely too stressful
• TA

  trivikram adurthi

  Oct 4, 2025
  1.0
  Extremely rude staff (Ava Nicole Pollazi, Caitlyn L Barracliffe). They first made us wait for more than 30 mins (No one at the front desk, a number was provided which was unresponsive). This was followed by the denial of the booked vehicle on the basis of unavailability. Also they are not aware of the enterprise rules and regulations. Worst enterprise branch visited. Save your time, energy and money by skipping this one.
• SC

  Sharon Callender

  Jul 12, 2025
  4.0
  This location is convenient for pickup at the airport. I look forward to a solution for pickup for after hour arrivals where we could obtain keys from a secure lockbox. That would make the customer experience excellent!

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