Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Elizabeth, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Carlton Road location today.
Location
Enterprise Rent-A-Car
754 Carlton Rd. US Hwy 1 North, Elizabeth, NJ
07202, United States
Hours
Reviews
3.9
432 reviews
5 stars
254
4 stars
47
3 stars
32
2 stars
12
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting specific employees for their exceptional service.
Cleanliness Issues
Several reviews mentioned that the cars were not clean upon pickup, with reports of dirt and unpleasant odors.
Reservation Problems
Numerous customers experienced issues with their reservations, including cancellations and unavailability of the requested vehicles.
Mixed Experiences
While some customers had positive experiences, others reported significant dissatisfaction, particularly regarding management and communication.
- NNNigara Nametova4 days ago1.0Very disappointing experience Enterprise accepted my reservation for an 8-passenger vehicle, then later called and said the car was not available. This is extremely strange, because I had already paid for insurance through Priceline and made my travel plans based on this reservation. What makes the situation even worse: I later called another Enterprise location and was told that the exact same vehicle WAS available. However, the agent at Enterprise NJ Elizabeth insisted that there was no car and did not even try to help, offer alternatives, or look for a solution.The agent was rude and unprofessional during the conversation.The same vehicle was available at Enterprise on Hylan Boulevard, but no effort was made to transfer or assist. As a result, I had to: Spend a lot of time and nerves resolving the issue myself Call Priceline on my own to cancel the insurance Deal with the fact that the Enterprise agent refused to cancel the reservation and said he would not do it. Overall, this was a very strange and frustrating location with poor customer service and no willingness to help the client. Be careful when booking at Enterprise NJ Elizabeth.
- AAAdisa AhmetspahicDec 27, 20255.0Very fast service, I booked a bigger car but Rep said no big SUV were available and offered a smaller one mid SUV. Great service better than Staten Island
- CNChristian noubiDec 20, 20255.0Process was super simple and quick. The rental was super affordable. Carlos was extremely professional and kind so thank you to him for his assistance. Highly recommend and will be renting again
- WDWilma DominguezDec 11, 20254.0My experience with this car rental center was good. They did the best to fulfill my car requirements. The customer service overall was good and they assisted me with the right car and with a smooth process, Thanks to Alexis and Zamir.
- OJOrlando JaquezDec 5, 20255.0Fast service and excellent customer service 👌
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Elizabeth, NJ?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options to suit your needs.
Where is Enterprise Rent-A-Car located in Elizabeth, NJ?
Enterprise Rent-A-Car is located at 754 Carlton Rd. US Hwy 1 North, Elizabeth, NJ 07202.
What are the operating hours for Enterprise Rent-A-Car on weekdays?
From Monday to Friday, Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on weekends?
Enterprise Rent-A-Car is open on Saturdays from 9:00 AM to 1:00 PM and is closed on Sundays.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/nj/elizabeth-carlton-rd-24vf.html or by calling +1 908-965-1951.
What payment options are accepted at Enterprise Rent-A-Car in Elizabeth?
Enterprise accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Does Enterprise Rent-A-Car offer any discounts for active military members?
Yes, Enterprise Rent-A-Car provides discounts for active military personnel.
Which nearby restaurants can I visit before or after renting a car at Enterprise?
Nearby dining options include El Nacho’s Tequila Cantina, Tapas of Spain, Stephanie’s BBQ, and Jay’s Chicken & Pizza, offering a variety of cuisines such as Mexican, Spanish, barbecue, and pizza.
Are there nearby car rental agencies close to Enterprise Rent-A-Car's location?
Yes, other car rental agencies nearby include Alamo, Avis Car Rental, and Budget Car Rental, providing alternative rental options in the area.
What amenities or services are available near Enterprise Rent-A-Car at 754 Carlton Rd.?
Nearby amenities include Super Car Wash and Quick Lube for vehicle maintenance, Linden Motor Inn for accommodation, and US Number 1 Discount Liquors for beverages.