Enterprise Rent-A-Car

3.8
424 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Elizabeth, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Carlton Road location today.

Location

Enterprise Rent-A-Car
754 Carlton Rd. US Hwy 1 North, Elizabeth, NJ
07202, United States

Hours

Reviews

3.8
424 reviews
5 stars
248
4 stars
46
3 stars
32
2 stars
12
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, although some reported rude or unhelpful interactions.

Cleanliness

Several reviews mentioned that the cars were dirty upon pickup, with issues such as bad odors and unwashed interiors.

Reservation Issues

Numerous customers experienced problems with reservations, including cancellations, unavailability of reserved vehicles, and lack of communication regarding changes.

Pricing Transparency

Customers expressed frustration over unexpected charges and unclear pricing policies, particularly regarding tolls and deposits.

Overall Experience

While some customers had positive experiences and would return, many others reported significant dissatisfaction and vowed not to rent from this location again.
  • LT
    Lisette Tapia
    Oct 29, 2025
    3.0
    Very good customer service although the car was a little dirty and it had smell of tobacco in it
  • AC
    andrew claret
    Oct 16, 2025
    1.0
    Initially everything was ok my rental was booked through an insurance at the end of my reservation they started emailing over a toll when I did even go through tolls at all dont waist your time with this people always trying to scam people book with another company.
  • GW
    Glenn Wall
    Sep 9, 2025
    4.0
    Very nice staff, convenient location. I gave four stars because the car that I rented was not clean upon pick up and it only had 1/4 tank of gas, so I had to go to the car wash and the gas station upon picking it up. Minor inconvenience but definitely something that someone shouldn't have to do when renting a car.
  • CT
    Carlos Trujillo
    Aug 31, 2025
    1.0
    The car was dirty. I remember when the cars were kept clean. This car had not been washed. The windows were dirty. The interior was missing a floor mat. That exposed a very large hole in the interior carpet. I rented this car for business. It didnt represent me well. As it was unsightly.
  • IG
    Igor Gorokhov
    Aug 7, 2025
    5.0
    Very professional and knowledgeable staff. Easy to work with.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Elizabeth, NJ?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options to suit your needs.

Where is Enterprise Rent-A-Car located in Elizabeth, NJ?

Enterprise Rent-A-Car is located at 754 Carlton Rd. US Hwy 1 North, Elizabeth, NJ 07202.