AutoZone Auto Parts

4.1
889 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Elizabeth #5264 in Elizabeth, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Elizabeth, NJ or call us at (908) 354-9846.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
200 Rahway Ave, Elizabeth, NJ
07202, United States

Hours

Reviews

4.1
889 reviews
5 stars
502
4 stars
186
3 stars
88
2 stars
31
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting poor experiences, long wait times, and unhelpful staff.

Product Availability

Customers appreciated the wide selection of auto parts available, although some reported issues with incorrect items being provided.

Staff Attitude

While some staff members received praise for their helpfulness, others were criticized for their lack of professionalism and negative attitudes.

Store Conditions

The store was noted to be overcrowded at times, leading to longer wait times and a chaotic shopping experience.

Service Efficiency

Several reviews highlighted delays in service, particularly regarding battery testing and installation, which frustrated customers.
  • VS
    Victor Soto
    Nov 14, 2025
    5.0
    buena
  • HV
    Hector V
    Nov 11, 2025
    1.0
    Worst place to call up for information
  • EE
    Eli Evangelista
    Oct 20, 2025
    1.0
    Worst customer service at this store. I arrived at 6:40 to buy a battery for my 2021 Nissan Rogue, but they told me they couldn't install it at that hour. I suggest clearly posting your hours, because if I had known, I wouldn't have wasted my time here. Saul and Emilio are the worst employees you have. They were too busy eating their burgers at the front desk, and meanwhile, I'm left hanging because they didn't have 15 minutes to change the battery. Please DON'T COME TO THIS STORE, it's the WORST CUSTOMER SERVICE.
  • EP
    Elias Polanco
    Oct 11, 2025
    5.0
    I had to go to multiple locations to pick up all the parts I needed, but they had them all! Service was great and educational and friendly too!
  • SG
    Shini gami
    Oct 5, 2025
    1.0
    Went in for some spray primer. Waited about 10 minutes for someone to come over to tell me they lost the key to the locked case. They can't cut it open either. Was told "maybe I can find the paint somewhere else."

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Elizabeth, NJ?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery?

Yes, AutoZone Auto Parts offers in-store pickup and same-day delivery services for your convenience.