Enterprise Rent-A-Car

Reviews

• DC

  Dhruv Kumar Chaturvedi

  Dec 23, 2025
  5.0
  Nice clean new car
• AK

  April Kowalsky

  Dec 8, 2025
  5.0
  Quick Process from retrieving my car rental to returning it. Great customer service.
• YR

  Yaritza Vasquez, Realtor

  Dec 2, 2025
  5.0
  I was very frustrated with the lack of information on the website, however the branch manager Nor Gregg Was very attentive and helpful and resolved the issue.
• CC

  CHV

  Nov 26, 2025
  5.0
  Another 5 star experience at this location thanks to Gabriel who works the Enterprise counter. Everything went seamlessly from the moment we walked off plane and crossed the street to this rental car desk. We had reserved our car ahead of time with CAA. He went through the paperwork efficiently, and showed us the vehicle. Car was clean. Returning after hours was a concern but Gabriel reassured us, and walked us through the process. We took video/photos for peace of mind after we dropped off the car, left keys in the appointed drop box and all was well. Very impressed. Will rent again from this location, especially thanks to Gabriel’s outstanding customer service!
• HX

  Hellvira Xoxo

  Nov 6, 2025
  1.0
  BEWARE!!!!! Rent at you Your own risk!!!! We are currently in the works of Suing this location and I’m going for attempted murder/ manslaughter. This company gave us a vehicle that only had 1 lugnut on a rear tire and we didn’t find out until we were going 75 on the Garden State Parkway. A near death experience and nearly our entire New Jersey/New York trip we had been saving for was absolutely ruined! We were stuck at a Firestone where the technician told us what was wrong with the tire. Then we were told by an enterprise employee at another location to to get a ride to come to them and they’d get us into another rental. After explaining that we’re visiting from Louisiana and had no way to get to them, she ordered us an uber to them. Once we got there, a gentleman and a female were in the office and the gentleman explained that there were no vehicles to give us and I couldn’t believe it because we were told to go there by a woman. So I asked the woman” are you the one who told us to come here?” And she said no. But then as I was talking to the gentleman again, the lady helped me after I couldn’t remember the name of the town……. But the name of he town had only been said on the phone, with the woman who told us to come 45 minutes out of our way to an enterprise that had no vehicles to rent to us. I called her out and all she could say was “ oh yea, I guess I did tell you that”. Then they tried to make us pay for our own uber to another location an hour in the opposite direction, but I said hell no and almost called the cops. They had an employee drive us to the other location and it was the most uncomfortable and awkward ride. After many hours and a wasted day, we got another vehicle, only to make it to New York in time for absolutely all of the places we wanted to go to were closed and we missed the sunset on manhattan bridge. We drove back disappointed to New Jersey, got on our flight home the next morning and my daughter and I practically cried our whole trip home. What the hell?! We saved up so long for this trip just to be ruined by incompetence. After attempting numerous times to talk to them on the phone, they keep passing it on to someone else and that next person always says that aren’t the person to talk to about it. They will put you and your families lives at risk and not bat an eye. That’s a different kind of corrupt and evil company.

Frequently Asked Questions About Enterprise Rent-A-Car