Enterprise Rent-A-Car

4.2
346 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Edison, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Woodbridge Avenue location today.

Location

Enterprise Rent-A-Car
2913 Woodbridge Ave, Edison, NJ
08837, United States

Hours

Reviews

4.2
346 reviews
5 stars
235
4 stars
43
3 stars
12
2 stars
12
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly, helpful, and accommodating service, particularly highlighting manager Jaylen's exceptional support.

Vehicle Condition

Several reviews mentioned receiving dirty or poorly maintained vehicles, with issues such as low fuel and unclean interiors.

Reservation Issues

Customers reported problems with reservations, including not receiving the reserved vehicle and being charged incorrectly.

Overall Experience

While some customers had positive experiences, others expressed significant dissatisfaction, particularly regarding vehicle quality and service reliability.
  • JF
    juan carlos figueroa
    5 days ago
    1.0
    UNPROFESSIONAL, AGGRESSIVE SERVICE! TRIP RUINED BY ENTERPRISE EDISON, NJ! 🚨 ​I am writing to express my extreme disappointment and outrage with Enterprise Edison, NJ. My confirmed reservation for a 12-passenger van on December 29th was BLATANTLY REFUSED because, as an overseas tourist, I lacked a full-coverage US insurance policy—a MANDATORY REQUIREMENT NEVER DISCLOSED ON YOUR WEBSITE OR RESERVATION PAGE IN PLAIN LANGUAGE! This crucial detail is not available to the renter, especially when booking specialty vehicles. ​Counter agent Miranda Delisa delivered this devastating news with utter disregard, refusing to address me directly while pacing back and forth at 7:30 AM. Furthermore, when I questioned the policy, one of the two gentlemen working in the back came forward, took an aggressive stance, and spoke to me in a high-pitched, intimidating tone, stating that they could and would do nothing else. ​Despite my offer to purchase ALL available supplementary insurance and having American Express Platinum coverage, your staff's unprofessionalism and aggressive conduct left us stranded. This refusal and behavior forced us to CANCEL our pre-booked ski trip, costing us SEVERAL HUNDRED DOLLARS in non-refundable tickets and ruining our entire day. This constitutes a severe failure to communicate essential terms, unacceptable conduct by multiple employees, and a profound lapse in customer service. I demand a formal response regarding this misleading, costly incident, and the aggressive behavior of your staff. ​
  • MB
    Marisol Bennett
    Dec 27, 2025
    5.0
    Thank you Jalen for your friendly and great customer service on getting me in and out without having to wait around. Also for assisting me with extending my rental.
  • AB
    Ali Blair Barwick
    Dec 4, 2025
    1.0
    DO NOT RENT FROM HERE. Not only did they give me a dirty car with stains and windows dripping with whatever cleaner they used it also had a service light and to their credit “had no other vehicles to give me for the price range my insurance would give me”. Wipers didn’t even work. They don’t service their cars. Then on top of that- when I added their car to my ezpass they billed me an additional $900 for the car. Despite paying tolls and everything. Scam artists. Their plate is the 1WI533
  • LL
    Lina
    Dec 2, 2025
    5.0
    Jaylen and the entire team were truly outstanding. They went above and beyond from the moment my rental started. I was originally supposed to pick up at a different location, but this branch proactively called to let me know they had cars available. They even came to pick me up and had me on my way quickly. There was a small issue with the first car, but they resolved it immediately and made the entire process seamless. Their service, communication, and hospitality were unmatched. I always choose the Woodbridge Ave Enterprise because no other location comes close. Highly, highly recommend!
  • FW
    Fang Wong
    Nov 26, 2025
    5.0
    Customer services are the #1 concern of the local office. They made it very enjoyable for the total experience!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Edison, NJ offer?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

Where is the Enterprise Rent-A-Car location in Edison, NJ?

The Enterprise Rent-A-Car is located at 2913 Woodbridge Ave, Edison, NJ 08837.