Enterprise Rent-A-Car

4.0
737 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Edison, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our State Rte. 27 location today.

Location

Enterprise Rent-A-Car
2136 State Route 27, Edison, NJ
08817, United States

Hours

Reviews

4.0
737 reviews
5 stars
457
4 stars
93
3 stars
52
2 stars
28
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Christopher, Mike, and John.

Reservation Issues

Several reviews highlighted problems with reservations, including unavailability of booked vehicles and last-minute cancellations.

Vehicle Condition

Customers reported mixed experiences regarding vehicle cleanliness and condition, with some receiving well-maintained cars while others noted issues such as smoke odors and mechanical problems.

Long Wait Times

Multiple reviews mentioned long wait times for both pickup and service, often attributed to understaffing.

Overall Experience

Despite some negative feedback, many customers expressed satisfaction with their overall rental experience and indicated they would return.
  • AK
    Arvind Kumar
    4 days ago
    5.0
    Excellent and smooth service by the Enterprise staff. They are professional, efficient, and make the entire process hassle-free.
  • MM
    Mary Mlot
    Nov 8, 2025
    5.0
    Excellent service and courteous personnel. I will always choose enterprise.
  • DK
    David Kim
    Oct 29, 2025
    1.0
    For some unexplainable reason, these people will keep your credit card on file so that it can continue to be charged for unnecessary fees. Instead of taking accountability, all they do is give you a third-party phone number to dispute the charges. Avoid this location at all costs.
  • LL
    Ligaya235
    Oct 24, 2025
    5.0
    There’s a young guy there his name is Christopher, he’s very knowledgeable and answers all the questions or concerns you have. I rented a car and renewed it too a couple times. I’ll probably come back to this same rental if ever I need another car rental. The staff here are very friendly / knowledgeable and everything goes by smooth. Chris needs to get a raise, awesome employee. So is Brandon! Thanks guys.
  • AS
    Aykut SAYIN
    Oct 22, 2025
    1.0
    I rented a car from them for two days. I provided my phone number and everything and received confirmation of rental. 10 minutes before arriving to the place, I gave them a call to be sure that everything is set and what I was told was that there is no available car for the type I booked And they didn’t call me because they didn’t see my phone number which is not correct because I provided it earlier. Anyway, the person who I spoke to was very dismissive and because their closing time was approaching he was just trying to hang up the phone which he did eventually.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Edison, NJ?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks to accommodate various rental needs.

Where is the Enterprise Rent-A-Car location in Edison, NJ?

The Enterprise Rent-A-Car location is at 2136 State Route 27, Edison, NJ 08817.