Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 471 Main St in East Orange offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
3.8
441 reviews
5 stars
199
4 stars
99
3 stars
65
2 stars
22
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful and attentive staff, while others report rudeness and unprofessional behavior.
Product Availability
Customers noted that the store usually has a good selection of products, but there are instances of items being out of stock or incorrect information being provided.
Staff Knowledge
While some employees are recognized for their knowledge and helpfulness, others are criticized for lack of information and poor assistance.
Store Environment
The store environment is described as busy, with some customers experiencing long wait times and inadequate service during peak hours.
Return Policy Issues
Several customers expressed frustration with the return policy and the handling of returns, indicating a need for clearer communication and better customer support.
- CRCaesar RamsahaiOct 31, 20251.0Rude
- PPPatelOct 4, 20251.0The employees did not acknowledge me when I entered the store. And when I was helped, I was asked, "what you want?" It was offensive. The employee could not speak properly and should be disciplined.
- SBSanaa BarkerJul 28, 20255.0They were there for me when no one else was.
- FFFlowJul 27, 20255.0Great customer service!
- FNFranklyn noriegaJul 27, 20255.0The associate was very attentive and really polite and was very knowledgeable
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in East Orange?
Advance Auto Parts is located at 471 Main St, East Orange, NJ 07018.
What brands of auto parts does Advance Auto Parts carry?
Advance Auto Parts carries leading brands including DieHard, FRAM, Carquest, Trico, Valvoline, and Bosch.
What are the store hours for Advance Auto Parts in East Orange?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer free installation services?
Yes, they offer free battery installation and windshield wiper installation with purchase. Some exclusions may apply.
Can Advance Auto Parts recycle automotive products?
Yes, they offer free recycling for used motor oil and batteries. Exclusions may apply.
What payment options does Advance Auto Parts accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup service is available at this location.
Are there nearby gas stations close to Advance Auto Parts?
Yes, there are several BP gas stations nearby where you can refuel before or after visiting Advance Auto Parts.
Where can I find nearby courier and delivery services near Advance Auto Parts?
Nearby there are multiple UPS Access Point locations that provide courier and shipping services, making it convenient for package deliveries or pickups around your visit.
What community or public services are located near Advance Auto Parts?
The East Orange Fire Department and East Orange/Orange Community Development Corporation are located nearby, providing important community services you might find useful.