Business Details
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Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the East Brunswick area, turn to Safelite AutoGlass . Those in central East Brunswick or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 377 State Route 18 South, Safelite AutoGlass East Brunswick repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
841 reviews
5 stars
643
4 stars
59
3 stars
21
2 stars
13
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism and friendliness of the technicians, while some reported negative experiences with rude staff and poor communication.
Quality of Work
Overall, the quality of the windshield replacements was well-received, with several customers noting clean and efficient work, though some expressed dissatisfaction with issues post-service.
Scheduling and Efficiency
Customers appreciated the ease of scheduling appointments and the timely service provided by technicians, although there were complaints about missed appointments and lack of communication.
Pricing Concerns
Several reviews mentioned concerns about pricing, with some customers feeling that the costs were high or that they were pressured into unnecessary services.
Mixed Experiences
While many customers had positive experiences and would recommend the service, there were notable complaints about unprofessional behavior and dissatisfaction with the handling of issues.
- BLBennett LassNov 11, 20255.0Excellent work. William showed up on time, did a great job changing the windshield
- SJSean JamesNov 9, 20255.0My service technician Sean was extremely informative. Service was quick and efficient. I definitely saved time and money going by going to Safelite instead of the dealership.
- BSBobby SternfelsNov 3, 20255.0Joseph made the experience memorable. I appreciated his communication throughout the entire day and process; very hard working employee and he deserves all the recognition for his top tier customer service.
- CJConnor JagemannNov 3, 20255.0The experience I had with Safelight was an easy 10/10! The process to schedule an appointment was a breeze. The technician was on time, friendly, and very educating on how the repair process works! He made sure I knew of any potential issues that could go wrong as well which was great! Overall, not just a great repair, but an incredible experience!
- BBBosbosOct 27, 20251.0I requested my windshield to be replaced with original parts, on the phone. Safelite told me that the insurance approved my request and I’m gonna be responsible for only $100 deductible. I received several messages to confirm the appointment and tell me that I only have to pay $100 deductible on the appointment day they ask for almost $1000 because my insurance denied the request for the original part. That was not a nice surprise. They drag my feet to do the work with them and then they ask for almost a $1000. This is not an honest business. In addition, The lady at the front desk, which claimed that her name is Lisa (not wearing any name tag) was very rude and keep repeating herself without listening to the customers, she should be trained properly for Customer Service. my recommendation to other customers that they should have everything in writing to avoid this verbal BS.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in East Brunswick offer?
Safelite AutoGlass provides auto glass installation and repair, windshield chip and crack repair, windshield replacement, power window repair, back/rear and side glass replacement, and windshield wiper replacement with same-day service and insurance processing.
Where is Safelite AutoGlass East Brunswick located?
Safelite AutoGlass East Brunswick is located at 377 State Route 18 South, East Brunswick, NJ 08816, USA.
What are the operating hours for Safelite AutoGlass in East Brunswick?
Safelite AutoGlass is open Monday through Friday from 7:00 AM to 5:00 PM, Saturdays from 8:00 AM to 5:00 PM, and is closed on Sundays.
Does Safelite AutoGlass East Brunswick offer mobile or in-shop services?
Yes, Safelite AutoGlass offers both in-shop and mobile auto glass repair and replacement services in the East Brunswick area.
Is an appointment required to receive service at Safelite AutoGlass East Brunswick?
Yes, appointments are required for service at Safelite AutoGlass East Brunswick.
What payment methods are accepted at Safelite AutoGlass East Brunswick?
The accepted payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Safelite AutoGlass provide warranty for their windshield repairs?
Yes, all windshield repairs come with a national lifetime warranty for safety and reliability.
What languages are spoken at Safelite AutoGlass East Brunswick?
Safelite AutoGlass East Brunswick provides services in English and Spanish.
Which nearby places can customers visit before or after their auto glass service at Safelite AutoGlass East Brunswick?
Customers can visit nearby locations such as Chick-fil-A for a quick meal, CVS Pharmacy for any medical or shopping needs, or The Spa at Little River for beauty and relaxation services.
How can nearby services like Enterprise Rent-A-Car benefit customers visiting Safelite AutoGlass?
Enterprise Rent-A-Car, located nearby, can provide rental vehicles for customers who need transportation while their vehicle is being serviced at Safelite AutoGlass.
Are there any nearby medical or dental services close to Safelite AutoGlass East Brunswick?
Yes, nearby medical facilities include Gastroenterology Associates, Witlin Center for Advanced Eyecare, Smile Direct Club, and Desai Vyomesh B DDS for dental services, which customers can utilize if needed.