Monro Auto Service and Tire Centers

4.1
246 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
1090 Route 18, East Brunswick, NJ
08816, United States

Hours

Reviews

4.1
246 reviews
5 stars
181
4 stars
10
3 stars
4
2 stars
9
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being helpful and professional, while others reported poor experiences and unprofessional behavior.

Pricing Issues

Numerous complaints about pricing discrepancies and perceived overcharging for services, leading to customer dissatisfaction.

Service Quality

Inconsistent service quality reported; some customers experienced quick and effective repairs, while others faced issues with incomplete or incorrect work.

Management

Positive feedback for certain managers who were described as knowledgeable and helpful, contrasting with negative experiences regarding management responsiveness.
  • CA
    Clementine Augier
    Dec 31, 2025
    5.0
    Had an issue earlier in the year that went in to get work on and a concern in relation to the work that was done , I called to see if it could be looked at but turned out to be not the same issue and the mechanic or technician tried it assist me and helped me by resolving it issue for even though it might be temporary,. Thank you guys
  • RB
    ravdeep bhatti
    Dec 29, 2025
    5.0
    Fantastic service and reliable repairs! My car is running perfectly, and I highly recommend this shop to everyone
  • LA
    Liz Nolley - AKA
    Dec 26, 2025
    5.0
    The evening of December 23 I hit a pothole which left me with a flat tire. My run flats did their job and got me home that night. I started to call the dealership and other shops to see if anyone could help me get it fixed. The earliest anyone could promise was Dec 25. Early on Christmas Eve, I figured I’d try calling a few more places. Monro was the first place I called, a little before 8 am. Tony said he’d have to order the tire and it would take a few hours to get it but he’d have me on my way later that day. He and his team gave me a detailed estimate when I got there via AAA to drop my car off. They got it fixed earlier than the time estimate they gave me. And, since I didn’t need an alignment the actual cost was cheaper than the estimate. The last time I needed a new tire I took it to a chain competitor who told me they’d have my tire in a day and it literally took them 4 days to change my flat. Tony and his team sourced my tire and got me back on the road the same day — and they did it for a cost a few bucks cheaper than expected. They are officially my new source for tires when I need them.
  • LC
    la cie
    Dec 22, 2025
    1.0
    Car brought in for service 3x. Got stuck on side of the road after they serviced car 2 x. Car never fixed after being charged double. I had to bring to another place who was professional explained everything fixed what Monro did not diagnose or fix. When I called from the side of the road less than 4 hrs after picking up my car the manager would not get on the phone he refused. Incompetent poor customer service. I could provide documentation.
  • MS
    Mark Steele
    Dec 13, 2025
    1.0
    I called and made an appointment to have four tires mounted and balanced. I was quoted a price of $34.99 per wheel over the phone. When I arrived at the shop I was told it would be over $60 a wheel because of the size. When I was making the appointment I provided the make and model of the car as well as this tire size and still received a quote of $34.99 per wheel. The gentleman who met me at the counter did not offer to honor the price I was given over the phone so I left.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top-quality brands.

Where is Monro Auto Service and Tire Centers located?

It is located at 1090 Route 18, East Brunswick, NJ 08816, United States.