Enterprise Rent-A-Car

4.2
521 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in East Brunswick, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our State Highway 18 location today.

Location

Enterprise Rent-A-Car
367 State Hwy 18, East Brunswick, NJ
08816, United States

Hours

Reviews

4.2
521 reviews
5 stars
358
4 stars
63
3 stars
23
2 stars
17
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their professionalism, helpfulness, and friendly demeanor, particularly highlighting individuals like Terrence, Nigel, and Brielle.

Reservation Issues

Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and last-minute cancellations, leading to customer frustration.

Vehicle Condition

While some customers noted that vehicles were clean and well-maintained, others reported issues with cleanliness and odors in the cars.

Efficiency

Customers appreciated the quick and efficient service during both pickup and drop-off, although some noted long wait times due to understaffing.
  • JB
    Jamilet Balzano
    6 days ago
    1.0
    I am extremely disappointed with my experience. At enterprise I reserved a car several months in advance for pick up on December 27, 2025 as my husband and I were traveling to Disney for New Year’s with our grandson. This was a very important family vacation and my children were meeting us there when I arrived to pick up the car. The gentleman at the counter simply told me they had no cars available and said sorry that was a no solution no assistance no accountability. This is completely unacceptable. If a car is reserved months ahead of time it should be honored reserving a vehicle and then being told none are available is false advertising, and shows a total lack of respect for customers time and plans because of enterprise’s failure our vacation plans were severely impacted. I am disgusted by how casually this was handled and will think twice before ever using or recommending enterprise again.
  • RR
    Renier Ravelo
    Dec 29, 2025
    1.0
    Terrible customer service. You make a reservation well in advance for a specific vehicle, and when you arrive on the day and at the exact time of the reservation, they tell you they'll see what vehicles they have available—vehicles completely different from the type you had reserved. And if you don't like what they offer, they simply don't care and cancel your reservation.
  • KC
    Kaneamomlife Uncorked Creativity
    Dec 23, 2025
    5.0
    Nyla and Terrance were extremely Helpful to us just now as we arrived to learn our car was not ready. They were so helpful and they made sure we found a car, even though we had to drive to Staten Island, we didn’t mind. They were professional and I am glad that we had this experience with them.
  • AR
    Angel Rodgz
    Dec 17, 2025
    5.0
    I had an outstanding experience at this Enterprise location. Manager Terrence K Webb, Jr. and his team went above and beyond to make sure we were taken care of quickly and efficiently. From the moment we walked in, they treated us like valued customers, ensuring everything was handled in a prompt and professional manner. Their attention to detail and genuine care made the process smooth and stress-free. If you’re looking for excellent customer service and a team that truly puts the customer first, this is the place to go. Highly recommend!
  • PM
    Patricia Monetti
    Dec 16, 2025
    5.0
    Ive been renting vehicles with Enterprise in Eastbrunswick on Rte.18 throughout the years & have been very satisfied with their service. Their employees are very nice & Terrence the manager is a Pleasure to talk to, he has GREAT CUSTOMER SERVICE SKILLS. Never had a problem dealing with them. ♥️ Enterprise

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in East Brunswick, NJ?

Enterprise Rent-A-Car is located at 367 State Hwy 18, East Brunswick, NJ 08816.

What are the operating hours of Enterprise Rent-A-Car in East Brunswick?

Enterprise Rent-A-Car operates Monday through Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and Sundays from 9:00 AM to 12:00 PM.