Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Discount Tire is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Discount Tire delivers trusted service and value. Come visit us today at Mavis Discount Tire in Dover .
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
Location
Hours
Reviews
4.8
2,456 reviews
5 stars
2,253
4 stars
59
3 stars15
2 stars9
1 star
120
What are people saying?
AI-generated from recent customer reviews
Customer Service
Fernando and Lenny received numerous praises for their friendly, efficient, and professional service, making customers feel welcomed and valued.
Service Speed
Many reviews highlighted the quick turnaround times for services, with customers appreciating the efficiency of the staff.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, citing instances of perceived overcharging for services and products.
Mixed Experiences
While many reviews were positive, there were a few negative experiences reported, particularly regarding service consistency and communication.
- EEEne6 days ago5.0My first time at this Mavis, and I will absolutely remain a customer! I was hit in a fender-bender this morning, and they checked out my car “above and beyond” giving me such good feedback and options. Joshua, AJ, Fernando — all really pleasant and took real good care of me!
- HHHarryJan 2, 20265.0Place was super busy today. The crew was very outstanding and handled everything with care and professionalism. Despite them being super busy they took great care of everyone
- EEEJan 2, 20262.0I will definitely not return. It took forever for a simple oil change after I made an appointment online, my vehicle inside was dirty of oil. I had the front guy come out and try to clean it as much as possible but had to finish cleaning it at home..The door was full of oil spots and on the seat as well and the waiting room area is disgusting inside. This place needs a deep cleaning,not very presentable inside...
- CSCristina SDec 22, 20255.0I had an outstanding experience at the Mavis in Dover today. Fernando at the front desk was absolutely fantastic! juggling walk-ins, nonstop phone calls, and everything else that came his way with incredible efficiency and a genuinely friendly attitude. Even though it was clearly a very busy day, he never lost his cool and remained upbeat, professional, and welcoming the entire time. Customer service like this truly makes a difference
- GBGlenn B.Dec 19, 20255.0I needed 2 front tires. I called and made an appointment with the call center. It was great because they ordered the tires and told me they'd be there by 2PM. Fernando and Lenny were great, they had all my previous information. Fernando offered an existing discount I was unaware of. Both Lenny and Fernando not only moved quickly, they helped all the customers that came in with an enthusiastic sincere smile. These two guys really enjoy what they're doing. They made everyone less stressful when they left. It was truly a great example of what customer service used to be. Keep up the good work guys, I'll be back if need be. God Bless and Merry Christmas to you and your whole staff.
Frequently Asked Questions About Mavis Discount Tire
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of auto services does Mavis Discount Tire in Dover offer?
Mavis Discount Tire in Dover offers services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.
Does Mavis Discount Tire offer a tire price match guarantee?
Yes, Mavis Discount Tire guarantees to match lower tire prices and also protects the price for 30 days after purchase.
Are appointments required for service at Mavis Discount Tire?
No, Mavis Discount Tire accepts walk-ins for all services but recommends scheduling an appointment for brake inspections.
What are the business hours for Mavis Discount Tire in Dover?
Monday to Wednesday and Friday: 8AM to 6PM, Thursday: 8AM to 8:30PM, Saturday: 8AM to 5PM, Sunday: 9AM to 5PM.
Does Mavis Discount Tire provide facilities for waiting customers?
Yes, all locations have a waiting area with television and free Wi-Fi, allowing customers to wait inside or outside while service is performed.
What payment methods are accepted at Mavis Discount Tire?
Mavis Discount Tire accepts American Express, Visa, MasterCard, Discover, cash, check, and offers financing options.
Can I get my tires inflated for free at Mavis Discount Tire?
Yes, most Mavis locations have free tire air stations where you can check and fill your tires' air pressure for free.
What major tire brands does Mavis Discount Tire carry?
Mavis Discount Tire carries major brands including Goodyear, Michelin, Bridgestone, Pirelli, Firestone, Continental, and many more.
What nearby dining options can I visit before or after servicing my car at Mavis Discount Tire?
You can visit Jersey Mike's Subs, Popeyes Louisiana Kitchen, La Villita Borinquen-Mex, or Dunkin' for a variety of food options conveniently close by.
Are there nearby retail and shopping centers close to Mavis Discount Tire for additional errands?
Yes, nearby retail options include T.J. Maxx & HomeGoods, HomeGoods, Rockaway River Commons, Dollar Tree, ShopRite Wine & Spirits, and ShopRite of Rockaway.
What nearby pet services are available near Mavis Discount Tire in Dover?
Pet Supplies Plus and Mango's Dog You Wash and Grooming Services offer pet care and grooming services close to Mavis Discount Tire.