Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Dover #1126 in Dover, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dover, NJ or call us at (973) 328-0942.
Mixed feedback on customer service; some employees received high praise for their helpfulness, while others were criticized for being unprofessional and dismissive.
Staff Knowledge
Several customers noted that staff members were knowledgeable and helpful, particularly in assisting with specific car issues and parts.
Wait Times
Customers frequently complained about long wait times and slow service, especially during busy hours.
Product Availability
While many customers found the store stocked with necessary parts, there were instances of items being out of stock or misrepresented online.
Store Cleanliness
The store was generally described as clean and well-organized, contributing positively to the shopping experience.
BC
Bastian Meneses campos
Oct 18, 2025
1.0
No saben atender
RW
Rachel Webb
Oct 12, 2025
1.0
I've been there twice recently. Once was for a new battey.... I asked if they could install before purchase and was told yes. It was a small fiasco involving more than one employee because they could not figure it out. I thought it was a one off and recently returned for windshield wipers. I again asked if they could help install and was assured they could. The first employee could not figure it out and went to grab someone else. They also told me, "noone here knows how to do this". The second employee came out and began yanking on and bending my wiper blade. I told them I'd figure it out and left. I understand that it's not the same as going to a mechanic, but if you advertise that you can change batteries and change wiper blades, perhaps your employees should be trained to do so. They should also wipe their smug smiles off their faces, and learn the bare minimum of customer service since they can't do the jobs they are advertised to do. I will never, ever again return.
AP
Axel Pierson
Oct 9, 2025
1.0
I came here and bought a battery and was told to come in earlier tomorrow to have it installed (No specific time). So, I did. They still couldn't install it at 4:30 pm. Don't come here if you want any customer service.
KS
Khloe Smith
Oct 8, 2025
5.0
I would like to give recognition to Ruben Garcia he was so helpful in getting the parts I requested and also lending a hand with showing the tools needed and also lent the tool for the person to fix the part. I had to get an ignition coil it was replaced with the help of Ruben Garcia so amazingly helpful!!
KK
Khloe
Oct 8, 2025
5.0
I would like to give recognition to the manager of this store named Ivan he was so helpful in getting all the parts I needed for my daughter car then I bought a car the same week. I came in worried he assured me he will have the parts I need to take to my mechanic. He was able to send me to the mechanic with all the parts I requested and my car rides so good I would like to thank Ivan for always being there in my time of need he’s so amazingly helpful
What types of products does AutoZone Auto Parts Dover carry?
They carry a wide range of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts Dover?
You can call them at (973) 328-0942 or email customer.service@autozone.com.
Does AutoZone Auto Parts Dover have any special offers currently?
Yes, they are promoting a $6.99 Sea Foam Motor Treatment available on their website and in-store.
What automotive brands are available at AutoZone Auto Parts Dover?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there other automotive shops or tire dealers near AutoZone Auto Parts Dover?
Yes, several STS Tire locations are nearby and offer tire sales, repair, and automotive parts services, providing convenient options for customers needing additional automotive care.
Are there gas stations close to AutoZone Auto Parts Dover for refueling needs?
Yes, the Woroco gas station, which also operates a convenience store and business manufacturing supply, is near AutoZone, allowing you to fuel up while shopping or after your visit.
What nearby restaurants can customers visit before or after shopping at AutoZone Auto Parts Dover?
M&S Pizza and La villita borinquen-Mex are nearby dining options, offering pizza and Mexican/Tex-Mex cuisine respectively, perfect for a meal around your visit.