AutoZone Auto Parts

4.2
383 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Dover #1126 in Dover, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dover, NJ or call us at (973) 328-0942.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
400 US-46, Dover, NJ
07801, United States

Hours

Reviews

4.2
383 reviews
5 stars
247
4 stars
62
3 stars
13
2 stars
14
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees received high praise for their helpfulness, while others were criticized for being unprofessional and dismissive.

Staff Knowledge

Several customers noted that staff members were knowledgeable and helpful, particularly in assisting with specific car issues and parts.

Wait Times

Customers frequently complained about long wait times and slow service, especially during busy hours.

Product Availability

While many customers found the store stocked with necessary parts, there were instances of items being out of stock or misrepresented online.

Store Cleanliness

The store was generally described as clean and well-organized, contributing positively to the shopping experience.
  • BC
    Bastian Meneses campos
    Oct 18, 2025
    1.0
    No saben atender
  • RW
    Rachel Webb
    Oct 12, 2025
    1.0
    I've been there twice recently. Once was for a new battey.... I asked if they could install before purchase and was told yes. It was a small fiasco involving more than one employee because they could not figure it out. I thought it was a one off and recently returned for windshield wipers. I again asked if they could help install and was assured they could. The first employee could not figure it out and went to grab someone else. They also told me, "noone here knows how to do this". The second employee came out and began yanking on and bending my wiper blade. I told them I'd figure it out and left. I understand that it's not the same as going to a mechanic, but if you advertise that you can change batteries and change wiper blades, perhaps your employees should be trained to do so. They should also wipe their smug smiles off their faces, and learn the bare minimum of customer service since they can't do the jobs they are advertised to do. I will never, ever again return.
  • AP
    Axel Pierson
    Oct 9, 2025
    1.0
    I came here and bought a battery and was told to come in earlier tomorrow to have it installed (No specific time). So, I did. They still couldn't install it at 4:30 pm. Don't come here if you want any customer service.
  • KS
    Khloe Smith
    Oct 8, 2025
    5.0
    I would like to give recognition to Ruben Garcia he was so helpful in getting the parts I requested and also lending a hand with showing the tools needed and also lent the tool for the person to fix the part. I had to get an ignition coil it was replaced with the help of Ruben Garcia so amazingly helpful!!
  • KK
    Khloe
    Oct 8, 2025
    5.0
    I would like to give recognition to the manager of this store named Ivan he was so helpful in getting all the parts I needed for my daughter car then I bought a car the same week. I came in worried he assured me he will have the parts I need to take to my mechanic. He was able to send me to the mechanic with all the parts I requested and my car rides so good I would like to thank Ivan for always being there in my time of need he’s so amazingly helpful

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts in Dover, NJ?

AutoZone Auto Parts in Dover is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Dover?

It is located at 400 US-46, Dover, NJ 07801.