Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Dover #1126 in Dover, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dover, NJ or call us at (973) 328-0942.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
388 reviews
5 stars
249
4 stars
62
3 stars
13
2 stars
14
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for rudeness and lack of assistance.
Staff Knowledge
Several reviews highlighted that while some staff members were knowledgeable and provided excellent service, others struggled to assist customers effectively.
Store Management
There were complaints about management's professionalism and responsiveness, with some customers expressing dissatisfaction with how issues were handled.
Product Availability
Customers reported inconsistencies in product availability, with some items listed as in stock but not found in the store.
Overall Experience
Overall, experiences varied widely, with some customers expressing high satisfaction while others reported significant frustrations.
- JAJose I Loja A1 day ago5.0Very convenient and good customer service
- MQMs. QDec 15, 20251.0Not the best service I've ever had. Ruben G was sitting down on his phone when I walked in so I had to say hello to him. I was checking on coolant and brake fluid and he was rude throughout the whole interaction. He never once said please. It sounded like he was giving me orders... If homeboy doesn't want to work, I'm sure others do. The older gentleman at the store had a better demeanor and was nicer to the customer he was tending to.
- FBFirat BeyazDec 10, 20255.0I literally walked in 15 mins prior to closing to check my battery. Without hesitation, someone came out to help me in this cold weather. Thank you.
- AVAmanda VoormanNov 30, 20251.0Extremely rude and unhelpful. Had a dead battery. Had me turn off the car to check it then just say it’s dead and walked inside. I followed him in and he was already helping someone else. I then asked to buy a battery and tried upselling me without explaining it. Then I asked if they did install and just said not today. So then I’m stranded without having the tools to change it myself. I’ve never had such poor service from an auto zone before.
- RWRachel WebbOct 12, 20251.0I've been there twice recently. Once was for a new battey.... I asked if they could install before purchase and was told yes. It was a small fiasco involving more than one employee because they could not figure it out. I thought it was a one off and recently returned for windshield wipers. I again asked if they could help install and was assured they could. The first employee could not figure it out and went to grab someone else. They also told me, "noone here knows how to do this". The second employee came out and began yanking on and bending my wiper blade. I told them I'd figure it out and left. I understand that it's not the same as going to a mechanic, but if you advertise that you can change batteries and change wiper blades, perhaps your employees should be trained to do so. They should also wipe their smug smiles off their faces, and learn the bare minimum of customer service since they can't do the jobs they are advertised to do. I will never, ever again return.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours for AutoZone Auto Parts in Dover, NJ?
AutoZone Auto Parts in Dover is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Dover?
It is located at 400 US-46, Dover, NJ 07801.
Can I pick up my order in store or get same-day delivery from AutoZone Auto Parts Dover?
Yes, AutoZone Dover offers in-store pickup, curbside pickup, and same-day delivery services.
What types of products does AutoZone Auto Parts Dover carry?
They carry a wide range of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts Dover?
You can call them at (973) 328-0942 or email customer.service@autozone.com.
Does AutoZone Auto Parts Dover have any special offers currently?
Yes, they are promoting a $6.99 Sea Foam Motor Treatment available on their website and in-store.
What automotive brands are available at AutoZone Auto Parts Dover?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there other automotive shops or tire dealers near AutoZone Auto Parts Dover?
Yes, several STS Tire locations are nearby and offer tire sales, repair, and automotive parts services, providing convenient options for customers needing additional automotive care.
Are there gas stations close to AutoZone Auto Parts Dover for refueling needs?
Yes, the Woroco gas station, which also operates a convenience store and business manufacturing supply, is near AutoZone, allowing you to fuel up while shopping or after your visit.
What nearby restaurants can customers visit before or after shopping at AutoZone Auto Parts Dover?
M&S Pizza and La villita borinquen-Mex are nearby dining options, offering pizza and Mexican/Tex-Mex cuisine respectively, perfect for a meal around your visit.