Advance Auto Parts

4.0
255 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 330 S Salem St in Dover offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
330 S Salem St, Dover, NJ
07801, United States

Hours

Reviews

4.0
255 reviews
5 stars
145
4 stars
53
3 stars
16
2 stars
4
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some praised helpful and friendly staff, others reported rude and unprofessional behavior.

Product Availability

Customers appreciated the wide selection of auto parts and the ability to find what they needed, though some experienced issues with incorrect part recommendations.

Store Experience

The store was noted for being well-organized and clean, but long wait times and inefficient service were common complaints.

Staff Knowledge

Some employees were recognized for their expertise and willingness to assist, while others were criticized for lack of knowledge and poor service.

Return Policy Issues

Several customers expressed frustration with the return policy and the handling of defective products.
  • AV
    anthony ventrella
    2 days ago
    5.0
    The young man who assisted me with my check engine light was a true professional , he really helped me out and was totally accommodating. Great service
  • RT
    Raquel Tumm
    Aug 5, 2025
    5.0
    Love it
  • DT
    david timpanaro
    Jul 20, 2025
    4.0
    Helpful staff. They dont have the books for looking up parts anymore, so this means you may have to wait for someone to be available to help.
  • VH
    Vincent Huang
    Jul 9, 2025
    1.0
    I had a very bad shopping experience in this store. I came to this store to buy something this afternoon. I couldn't find the item in the shelfs before the cashiers. I thought this store was a like a supermarket and just went directly to another shelf behind the one loaded with car batteries to look for the item (I didn't see sign that customers cannot enter or I missed the sign). Suddenly I heard a loud voice "Hey Hey Hey, you shouldn't be here". I saw a tall staff in his 40s or 50s approaching me and chided that you should be patient and wait before the cashier. I felt very uncomfortable as I did nothing wrong. I asked for help from another young staff who found the item for me. I left the store immediately after I paid the item.
  • TA
    Tony Aguilar
    Nov 17, 2022
    5.0
    Everytime I go there I always find what I need. Staff is always very helpful

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*