Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like AJ, Nicole, and Maurice.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, including receiving dirty cars and problems with vehicle safety.
Mixed Experiences
While many customers reported positive experiences, there were notable complaints about poor service and unprofessional behavior from certain staff members.
Efficiency
Customers appreciated the quick and seamless rental process, with many noting fast service and easy pick-up and drop-off.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, mentioning unexpected charges and feeling misled about rental costs.