Hessert Chevrolet of Cherry HIll

Reviews

• JG

  Jeff Guadagno

  1 day ago
  1.0
  If I could give ZERO stars I would. Terrible customer service and communication. Scheduled a 8:30am appointment to have diagnostic run on an electrical issue. Confirmed contact info at drop off for later that day once service was done. Waited all day and heard nothing. Decided to finally call myself in early evening and was told the service associate you dealt with “left for the day and no work was done on your truck”. Also, “we are closing in 5 minutes”. I never said the vehicle was ok to be kept. I had to rent a car so I had a vehicle. I hope your experiences are better than mine. I’ll never use their services again.
• SS

  Susan

  4 days ago
  5.0
  After too many years at another local car dealer, buying a car was a pleasure again for me this week at Hessert Chevrolet in Cherry Hill, near the mall. My salesman was Jordan, and he was as nice and friendly as he was professional, knowledgeable, and efficient. He’s a 10! The whole experience—and the whole team—at Hessert was a wow. Try them next time you need a car, new or used. Mine is a well-cared-for and nicely detailed used Lexus from their lot. I love it.
• SS

  Sam Serrano

  Dec 31, 2025
  5.0
  I usually take my vehicle to Hessert on the Blvd in Philly. But lately they seem to hire just anybody. The service manager was very unprofessional trying to charge my double because I have a branded title.(no policy to back it up) So, I took my vehicle to Hessert Cherry Hill. Great experience..The rep who check my truck in explained in detail the process of what I needed done. I had my transmission serviced and let me tell you, My truck feels like new again with just under 80k miles..I'd rather travel further to get better service! Thank You!
• SF

  Somayeh Faal

  Dec 30, 2025
  5.0
  I had a truly wonderful experience with Hessert Chevrolet. I am living at Philly and I just graduated from art school, am working a part-time job, and suddenly lost my car and had to send it to the junkyard. At the same time, I was dealing with many other problems, which made everything feel overwhelming. I visited several dealerships, but most were focused on their own benefit and making promises that didn’t feel honest. On my way to work at south Jersey at early morning, I did not want to visit any car coz i was late to go to work but i decided to stop at Hessert Chevy and met Alek. From the beginning, he treated me with respect and talked to me like a real person, not just a customer. He listened carefully and understood that my budget, young car and low mileage were very important. After I finish my work I came back later same day, Alek found me a 2023 Chevy Equinox (economy model) at a great price and gave me an amazing discount. I honestly couldn’t believe it—it felt like a miracle. That night, I picked up my car with my dad, and it truly felt like a fresh start. I’m very grateful to Alek and the Hessert Chevrolet team for their honesty, kindness, and support. I highly recommend them.
• HH

  HB

  Dec 26, 2025
  1.0
  Horrible experience with these guys, took my SUV to them two weeks ago, just to be told two weeks later that my car hasnt been touched but when i dropped it off, i was told that it would take a few days to diagnose! Maybe its me, but two weeks is more than a “few days”!! Then they tell me that they havent even did the diagnostic yet, that wont be done till next week…….oh and if it is a problem with the transmission, then that will be another 3 weeks???!!! That sounds crazy, that i need to leave my car there for a month for a transmission diagnosis and repair! Definitely get exacts when dealing with these guys the will give you the run around and make it seem like your outta bounds for questioning lack if service!

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