Hessert Chevrolet of Cherry HIll

4.4
2695 reviews

About

Chevrolet DealerAuto Repair Shop

Location

Hessert Chevrolet of Cherry HIll
75 Haddonfield Road, Cherry Hill, NJ
08002, United States

Reviews

4.4
2,695 reviews
5 stars
2,070
4 stars
196
3 stars
88
2 stars
64
1 star
277

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful throughout the car buying process.

Sales Experience

Numerous reviews highlighted a smooth and stress-free sales experience, with specific salespeople receiving commendations for their professionalism and transparency.

Service Quality

While many customers reported positive experiences with service and maintenance, some noted issues with service execution and communication.

Overall Satisfaction

Overall, customers expressed high satisfaction with their purchases and the dealership, recommending it to others for a hassle-free experience.

Staff Recognition

Several staff members, particularly Edwin, James, and Rowland, were frequently mentioned positively, indicating strong individual performance.
  • AH
    Alison Hesser
    1 day ago
    5.0
    I had a great experience buying a car with Vicki as my sales person! She was extremely open and honest during the whole process which made me feel at ease. She explained all the features of the car and guaranteed she'd be available for me in the future if I had any questions. She really is your salesperson well beyond the sale. I can't recommend her enough!
  • KS
    Kourtney Scott
    4 days ago
    5.0
    First and foremost, Hessert Cherry Hill is top notch. I have purchased multiple vehicle with them dating back to Mall Chevy Days. Always polite and gets the job done. I recently took my truck in for the dreaded Check Engine light and I WAS NOT THE HAPPIEST CAMPER! Of course, frustrated and looking forward to an outlandish bill in this economy, Hessert team (John especially, and the service manager) took care of me with the most professionalism. Although, I came in a little hot headed, and while they were swamped and couldn't see my vehicle possibly for days, they understood my need to have my vehicle asap! John went out of his way to pull the service manager aside, we spoke and got my truck in in a timely manner and was very informative about my service. They even helped me out with a solution to getting transportation for the time without my vehicle. From the bottom of my heart, just want to leave a well deserved review. This team of professionals are top tier! Thank you for working with my cranky pants self and making the repair feel less DREADED! Forever a Hessert Fan! Thanks John & Service Manager (Sorry for forgetting your name)
  • QH
    Quentin Hawkins
    Nov 12, 2025
    1.0
    what use to be Mall Chevy … now Hessert Chevy. name changed , but it’s the same old rip-off operation. I brought my car in for an oil leak, and they tried to charge me $1,700–$2,000 for an “oil housing” replacement and claimed my cooling lines were leaking — which turned out to be completely false. I took it to my local mechanic for a second opinion, and all I actually needed was a small part replaced for $240 total. No cooling line leaks, no massive repair needed. On top of that, Hessert Chevy charged me $230 just for a diagnosis, even though their “diagnosis” was completely wrong. Place sucks
  • JL
    Jay Loco
    Nov 9, 2025
    5.0
    JEREMIAH WAS MY SALESMAN. I GOTTA SAY I BEEN IN MANY DEALERSHIPS (50+IN MY LIFE) AND I MUST SAY THEY MADE THIS EXPERIENCE (FUN), EASY TO THE POINT I FELT LIKE I WAS THERE WITH MY FRIENDS. SEAMLESS IS NOT EVEN THE WORD FOR THE SIMPLISTIC CAR BUYING PROCESS.I BOUGHT AFTER BEING DENIED 30+ TIMES OVER OVER THE LAST YEAR . . .NUT$ACK (LOL) IS A AWSOME MANAGER THAT WENT TO BAT AND GOT IT DONE. THE REST OF THE GUYS ARE FUNNY AND PROFESSIONAL. IN BOUGHT A 2017 NISSAN SENTRA SR TURBO. THE CAR IS LIKE NEW WITH 36K MILES. I HAD FUN, I WAS HAPPY, EXITED. NONE ARE CAHARACTERISTICS OF BUYING A CAR! I WAS ABOUT TO LEAVE AND I WAS THINKING WHEN DO I BUY THE CAR AND HAGGLE BUT IT WAS NOT NECESSESARY. I WASNT DRAINED I WAS HAPPY. IF YOU NEED AN CAR I SUGGEST , RECOMMEND AND HOPE YOU AT LEAST GIVE THEM THE CHANCE TO GO TO SHOW YOU HOW GREAT ,SWEET, FUNNY, AND PROFESSIONAL THEY ARE. ESP IF YOU HAVE LIGHT CREDIT! NUZZY WAS MANAGER AND JEREMIAH WAS A NICE YOUNG MAN, AND GREAT SALESMAN. THANK YOU GUYS ALL I ACTUALLY HAD FUN! THEY GOT A CUSTOMER FOR LIFE!
  • WP
    Will Philly
    Nov 8, 2025
    5.0
    Well My vehicle is still at The dealer and the maintenance is done, I have received a missed call from the dealer But they never left me a message stating that my vehicle was already for pick up. I called two days after they told me the vehicle was ready for pick up. Also, I just received a call From the dealer yesterday, it was a lady that called I forgot her name, but she Asked me if I got my cabin air filter replaced. And my reply to her was you guys still have the vehicle? Shouldn’t y’all be aware of what y’all did and what y’all replaced in the vehicle

Frequently Asked Questions About Hessert Chevrolet of Cherry HIll

Where is Hessert Chevrolet of Cherry Hill located?

Hessert Chevrolet of Cherry Hill is located at 75 Haddonfield Road, Cherry Hill, NJ 08002, USA.

What type of services does Hessert Chevrolet of Cherry Hill offer?

Hessert Chevrolet of Cherry Hill offers Chevrolet vehicle sales and auto repair services.