Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
1108 Marlton Pike East, Cherry Hill, NJ
08034-2157, United States
Hours
Reviews
3.7
169 reviews
5 stars
101
4 stars
13
3 stars
4
2 stars
8
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences, with some praising the friendly and helpful staff, while others experienced long wait times and poor service.
Professionalism
Several reviews highlighted issues with professionalism, including disorganization, miscommunication, and unprofessional behavior from staff.
Customer Care
While some customers received excellent care and quick resolutions, others felt neglected or misled, leading to frustration and dissatisfaction.
Repair Reliability
There were complaints about incomplete or incorrect repairs, with some customers experiencing recurring issues after service.
Overall Experience
The overall sentiment is mixed, with loyal customers appreciating the service but many new customers expressing disappointment.
- CHChris Hill3 days ago1.0Stay away from this place. A few months ago they couldn't find where my tire was leaking...took my mechanic five minutes to find it and fix. An emissions sensor light came on. They have "fixed" it twice. This time it cost $550 only to have the light come on again 3 days later. I asked for a refund and they refused. Wanted us to "make an appt" bring it in for a THIRD time. HORRIBLE business and customer service. Go see Glenn at Mohrfeld's on Kings Hwy. He knows what he is doing.
- KBKarla BierbachNov 19, 20251.0Horrible service, lack of professionalism. Bought $1100 tires here that bubbled within the first week and they made me pay to have the tires changed and coincidentally that tire was magically discontinued in a three day period so I had to pay for upgraded tires. No accountability, no regard for customer service. Will never go back.
- MEMaria ElisabethOct 22, 20255.0We had an alignment done at the Goodyear of Langhorne and when we got the car back, there was a constant low knocking on drivers side. We took it back twice and they claimed to fix it but the noise was still there. Finally, Goodyear Corporate sent us here, and they were the kindest people ever!! Fixed the issue within 2 hours and the noise hasn’t come back!! Thank you all so much, we will be back!
- SWShay WilliamsOct 19, 20254.0Very friendly
- KKKWBOct 10, 20255.0Best team ever. John and his team were amazing and complete. John was making sure to find and match my needs with the best value and cost effective options. Honest and ethical. A team you can trust. This is my auto care home. Strongly recommend!!! Get well soon Micheal.
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service offer?
Goodyear Auto Service is a full-service tire and automotive repair center providing tire services, oil changes, and general auto repairs.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays. Holiday hours may vary, with closures on Thanksgiving and Christmas Day.
Does Goodyear Auto Service provide any pickup or delivery services?
Yes, they offer in-store pickup services for their customers.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance and restroom to accommodate customers.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
Where is Goodyear Auto Service located?
It is located at 1108 Marlton Pike East, Cherry Hill, NJ 08034-2157, USA.
Are there any convenient places nearby where I can grab a quick bite or coffee while visiting Goodyear Auto Service?
Yes, nearby you can find Keemos Deli for groceries and deli items, and Starbucks for coffee and snacks.
Is there a convenient place to print documents or ship packages near Goodyear Auto Service?
Yes, the FedEx Office Print & Ship Center is close by, offering printing, sign making, and shipping services.
Are there any recreational or landmark spots nearby Goodyear Auto Service that I could visit?
Preserve Barclay, a local attraction, and Barclay Towers, a landmark and historical building, are nearby and can be visited before or after your appointment.