Enterprise Rent-A-Car

4.2
513 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Cherry Hill, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cherry Hill location today.

Location

Enterprise Rent-A-Car
919 Church Rd, Cherry Hill, NJ
08002, United States

Hours

Reviews

4.2
513 reviews
5 stars
366
4 stars
43
3 stars
21
2 stars
13
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and efficient, with many highlighting individual employees for their exceptional service.

Vehicle Condition

Several reviews noted issues with the cleanliness and condition of the rental cars, including unpleasant odors and inadequate cleaning.

Reservation Issues

There were multiple complaints about reservation problems, including overbooking and unavailability of reserved vehicles, leading to customer frustration.

Billing Concerns

Customers expressed dissatisfaction with billing practices, including unexpected charges and difficulties in resolving disputes.

Quick Service

Many customers appreciated the fast and efficient service, particularly during the rental process and vehicle returns.
  • JJ
    Julie
    Nov 10, 2025
    1.0
    I arrived at the Enterprise location on Church Road around 8:30 AM after calling ahead to confirm a midsize car was available. Upon arrival, I was told only one car remained, as the other had been rented out within minutes of my confirmation call. The representative said the car was next door for an oil change and would be ready shortly, but I ended up waiting over an hour — the car wasn’t ready until 9:45 AM. The employee assisting me was unhelpful, dismissive, and unprofessional. When I finally received the vehicle, it was dirty inside and out, smelled strongly of smoke/marijuana, and had an empty gas tank. This experience was disappointing, time-consuming, and not up to the standard I expect from Enterprise. I hope management addresses these issues so other customers do not have a similar experience.
  • DD
    Diane
    Nov 5, 2025
    5.0
    I recently hit a deer and had a lot of damage to my car. Enterprise did an excellent job with helping me get a rental so I could manage .
  • BZ
    Bonnie Zheng
    Oct 17, 2025
    5.0
    want to make a review, everyone there in person was exceptionally helpful and excellent attitude. samara helped me otp!
  • WW
    William Wiltsey
    Oct 16, 2025
    5.0
    Customer service was certainly a priority here. My every wish was granted. Great team of courteous people. They are extremely efficient. Thank you for great service.
  • LD
    Lauren Downing
    Oct 14, 2025
    5.0
    Joe and his team were able to quickly get me a rental after my car was hit outside of my house. It was able to be delivered to my house the same day. Everyone I encountered was very helpful and thorough to assist me renting a car, which can be a very stressful process. In the event I need a rental again I definitely will be coming back to them!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Cherry Hill, NJ?

Enterprise Rent-A-Car in Cherry Hill offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours for Enterprise Rent-A-Car in Cherry Hill?

The rental location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and Sunday from 8:00 AM to 11:00 AM.