AutoZone Auto Parts

4.2
281 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Cedar Knolls #3270 in Cedar Knolls, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cedar Knolls, NJ or call us at (973) 775-6902.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
248 Ridgedale Ave, Cedar Knolls, NJ
07927, United States

Hours

Reviews

4.2
281 reviews
5 stars
187
4 stars
43
3 stars
11
2 stars
11
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist with installations and recommendations.

Product Availability

While some customers found the inventory to be well-stocked, others reported issues with items being out of stock or discrepancies between online availability and in-store stock.

Mixed Experiences

Feedback varied significantly, with some customers experiencing excellent service while others reported poor customer service and unhelpful staff.

Installation Services

Several reviews highlighted the convenience of installation services offered by staff, which customers appreciated during their visits.

Store Management

There were mentions of both positive and negative experiences with management, with some customers praising individual managers while others reported issues with service and communication.
  • SB
    sean borshard
    1 day ago
    2.0
    Get Ralph out of there. Rude for a guy who doesn't want to be at work let alone in a position of supervision. Mid conversation with an employee Ralph interrupts, barks an order and then waddles off to the rear of the store. I guess where the other rude trolls hide? Luckily there are many other parts stores in this area.
  • DJ
    David Jarry
    Nov 11, 2025
    5.0
    Ralph was fantastic! Greeted my wife and I right away, then asked if we needed help. I explained we were there for wipers. He replied let me look them up for you. He looked them up, walked over to the aisle and suggested which brand. After purchasing he said do you need help putting them on? I was taken back by the kindness and service he provided. Then he went a step further-after we went outside he installed a pair but didn’t love the fit. Ralph Went BACK in picked another comparable pair and installed those. They work great and I can’t speak highly enough about the customer service I received in your Cedar Knolls location. Ralph is a model for an extraordinary customer service experience. Bravo 👏
  • EG
    Emily Guevara
    Nov 11, 2025
    5.0
    I came in for a need of a new battery, and the staff was incredibly helpful in explaining the different options and helping me choose the right one for my vehicle. They even offered to install it for me! The employees are knowledgeable, friendly, and always willing to go the extra mile to ensure you have a positive experience. For reliable parts, expert advice, and outstanding customer service, AutoZone is the place to go. Highly recommended for any car owner!
  • PE
    Peter Van Eeuwen
    Aug 4, 2025
    5.0
    My check engine light came on. Went to Auto Zone, they gave me device to plug into the car and instructions on how to use it. They generated a report and now I can seek repairs with information. No cost. Everyone at Auto Zone was pleasant and professional. I will go back and I do recommend them
  • FN
    Frank Nelson
    Aug 4, 2025
    5.0
    Great staff. I work on all my vehicles. I dont know everything. They have made some great recommendations and I passed it on.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours for AutoZone Auto Parts in Cedar Knolls?

AutoZone Cedar Knolls is open Monday to Saturday from 7:30 AM to 8:00 PM, and on Sunday from 8:00 AM to 7:00 PM.

Does AutoZone Cedar Knolls offer in-store pickup and delivery services?

Yes, AutoZone Cedar Knolls offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.