Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Cedar Knolls #3270 in Cedar Knolls, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cedar Knolls, NJ or call us at (973) 775-6902.
Mixed reviews on customer service; while some praised staff for being helpful and going above and beyond, others reported rude behavior and lack of assistance.
Staff Knowledge
Many customers appreciated the staff's knowledge and ability to provide helpful advice on products and installations.
Inventory Issues
Several customers experienced issues with stock availability and incorrect inventory information, leading to frustration.
Store Management
Feedback on store management is divided; some customers praised managers for their support, while others criticized them for poor handling of returns and customer complaints.
MK
michael kane
Dec 27, 2025
5.0
Ordered parts online and picked up everything was correct they gave helpfull advise
ER
Elliot Rivadeneira
Dec 13, 2025
1.0
Store manager runs fake return policies. Be mindful of what you buy here. If you need help they won't help you but ignore you. Store manager very disrespectful. Tried to return an unopened rechargeable booster that I never got to use and the store manager never inspect the item just told me to leave the store and return it where I bought original at.
SB
sean borshard
Nov 22, 2025
2.0
Get Ralph out of there. Rude for a guy who doesn't want to be at work let alone in a position of supervision.
Mid conversation with an employee Ralph interrupts, barks an order and then waddles off to the rear of the store. I guess where the other rude trolls hide?
Luckily there are many other parts stores in this area.
DJ
David Jarry
Nov 11, 2025
5.0
Ralph was fantastic! Greeted my wife and I right away, then asked if we needed help. I explained we were there for wipers. He replied let me look them up for you. He looked them up, walked over to the aisle and suggested which brand. After purchasing he said do you need help putting them on? I was taken back by the kindness and service he provided. Then he went a step further-after we went outside he installed a pair but didn’t love the fit. Ralph Went BACK in picked another comparable pair and installed those. They work great and I can’t speak highly enough about the customer service I received in your Cedar Knolls location. Ralph is a model for an extraordinary customer service experience. Bravo 👏
EG
Emily Guevara
Nov 11, 2025
5.0
I came in for a need of a new battery, and the staff was incredibly helpful in explaining the different options and helping me choose the right one for my vehicle. They even offered to install it for me! The employees are knowledgeable, friendly, and always willing to go the extra mile to ensure you have a positive experience. For reliable parts, expert advice, and outstanding customer service, AutoZone is the place to go. Highly recommended for any car owner!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours for AutoZone Auto Parts in Cedar Knolls?
AutoZone Cedar Knolls is open Monday to Saturday from 7:30 AM to 8:00 PM, and on Sunday from 8:00 AM to 7:00 PM.
Does AutoZone Cedar Knolls offer in-store pickup and delivery services?
Yes, AutoZone Cedar Knolls offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.
What types of automotive products does AutoZone Cedar Knolls carry?
They offer a variety of auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and brands like Duralast, Edelbrock, Bosch, ACDelco, and more.
Where is AutoZone Cedar Knolls located?
It is located at 248 Ridgedale Ave, Cedar Knolls, NJ 07927, USA.
How can I contact AutoZone Cedar Knolls for customer service?
You can call them at (973) 775-6902 or email customer.service@autozone.com for assistance.
Are there any nearby gas stations or convenience stores close to AutoZone Cedar Knolls?
Yes, QuickChek and Sunoco gas stations are nearby, which can be convenient for fueling up before or after visiting AutoZone.
What nearby stores can I visit for shopping after stopping by AutoZone Cedar Knolls?
T.J. Maxx, Five Below, Famous Footwear, and Old Navy are nearby stores where you can shop for fashion, footwear, and other accessories.
Are there any dining options near AutoZone in Cedar Knolls?
Yes, Mangiano Pizza Restaurant, Americano Mexicano, and IHOP are nearby dining options you might enjoy before or after your visit.
Does AutoZone Cedar Knolls provide any specialized services like tool rentals?
Yes, the store offers tool rental services along with a wide range of auto parts and accessories.
Is there any ATM or banking service accessible near AutoZone Cedar Knolls?
There are several ATMs nearby, including PNC ATM and Citizens Bank ATM for your banking needs.