Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Brooklawn #6189 in Brooklawn, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Brooklawn, NJ or call us at (856) 349-9206.
Many customers praised the helpfulness and knowledge of staff members, particularly John R, who consistently went above and beyond to assist customers.
Employee Attitude
While some employees received high praise for their kindness and professionalism, others were reported as rude or unprofessional, leading to mixed experiences.
Product Knowledge
Several reviews highlighted the staff's ability to provide accurate information and guidance on car parts, although there were instances of employees lacking basic automotive knowledge.
Store Environment
The store received feedback on cleanliness and organization, with some customers noting a messy environment and others appreciating the helpful atmosphere.
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Carol Harkavy
Dec 30, 2025
5.0
This review is different than most. Yesterday, my car engine started to smoke, and I pulled into the Auto Zone parking lot, awaiting AAA. I explained to Rosa why I was there, and she immediately brought me a chair and offered me water. I am 81 years old and was clearly a bit nervous, but Rosa put me at ease and couldn't have been nicer. I would like to counter the one-star review she received by emphasizing her kindness and concern. Her attitude, I am sure, extends to her customers as well.
AD
Annette DiMatteo
Dec 28, 2025
5.0
Went to purchase a headlight for my vehicle and John R. went above and beyond to take care of the problem.
RC
Renee Cearc
Dec 7, 2025
5.0
I went to the Brooklawn Autozone to get parts for my car and John R helped me out.
He listened to my needs patiently and then he told me what was really wrong with my car. I was told by a fake mechanic what I needed and John saved me from buying the wrong stuff that's my go to store from now on Thanks John for your knowledge and honesty !
MM
MK
Dec 7, 2025
5.0
John R was extremely helpful and knowledgeable in changing out my car battery. He also went out in the cold and changed it for me without complaint. I will definitely be back because of John.
SC
Sean Carrick
Oct 28, 2025
1.0
Duralast parts should be renamed Neverlast. I've never had more parts, bad out of the box, than when working at shops that use Autozone.