Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Bound Brook #4790 in Bound Brook, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bound Brook, NJ or call us at (732) 764-3943.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and kindness, others were reported as rude or unhelpful.
Staff Knowledge
Several customers highlighted the staff's knowledge and willingness to assist, particularly in helping with installations and providing product recommendations.
Inventory Issues
Customers frequently reported issues with stock availability and incorrect parts, leading to frustration and dissatisfaction.
Store Organization
The store's organization and checkout process received criticism, with many customers noting long wait times and confusion during checkout.
Positive Experiences
Despite some negative feedback, many customers expressed positive experiences overall, particularly with specific employees who went above and beyond.
CL
Christopher Loy
6 days ago
5.0
Highly recommend! The staff friendly, helpful and very knowledgeable. Alyssandra went above and beyond making sure I had everything before I checked out and was kind enough to install my headlight bulb!
CC
Christopher Cisneros
Nov 8, 2025
5.0
Staff (Alessandra) was very helpful and kind
NN
nj
Nov 8, 2025
5.0
Was helped out by Alyssandra, very kind and patient — 10/10 :)
MM
Makeupbytiara
Nov 5, 2025
1.0
The MANAGEMENT there is horrible and will be hearing from corporate office. My fiancé bought defective spark plugs from the autozone in Piscataway. we came to the one in bound brook this location because it was was closer. I did not want a return I wanted either an exchange or a return and to purchase new ones at the very moment. He didn’t even let us explain he goes “if there used I’m not returning them” and we told him we put them in my aunts car and that’s how we found out it was defective in the first place he opens ONE spark plug and says “there used I’m not returning them” “I don’t care what you say” thats not a way you talk to your costumers. I went back to the autozone in Piscataway management opened every single boxed and checked them after he heard what we had to say and EXCHANGED THEM like that guy should’ve! I don’t know if it because the way we looked at the time or what is it but he started saying things as we walked away and I didn’t hear much but me and my fiancé are Black and Hispanic and we did not appreciate that. And I forgot to mention those spark plugs was mention those spark plugs was purchased the night before and I had the receipt all he had to do was scan it !
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Bound Brook?
AutoZone Auto Parts in Bound Brook operates from 7:30 AM to 9:00 PM Monday through Saturday and from 8:00 AM to 8:00 PM on Sundays.
Does AutoZone Auto Parts in Bound Brook offer in-store pickup and delivery services?
Yes, this location offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts in Bound Brook?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which automotive brands are available at AutoZone Auto Parts in Bound Brook?
The store carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Bound Brook?
You can call them at (732) 764-3943 or email customer.service@autozone.com.
Where is AutoZone Auto Parts located in Bound Brook, NJ?
The store is located at 491 W Union Ave, Bound Brook, NJ 08805.
What nearby places can I visit before or after shopping at AutoZone Auto Parts in Bound Brook?
Nearby, you can visit Number 1 Bar & Grill for dining, Mediterraneo Bakery for fresh baked goods, or stop by Walgreens for pharmacy and convenience needs.
Are there convenient banking or ATM services close to AutoZone Auto Parts in Bound Brook?
Yes, there are several nearby options including Wells Fargo ATM, PNC ATM, Valley Bank, and LibertyX Bitcoin ATM for your banking and financial service needs.
What other retail stores are near AutoZone Auto Parts in Bound Brook?
Nearby retail stores include Goodwill NYNJ Store and Donation Center, Dollar General, and AT&T Store for mobile phone accessories and retail needs.
Can I find food and dining options close to AutoZone Auto Parts in Bound Brook?
Yes, there are dining options such as Number 1 Bar & Grill and Girasole, an Italian and Mediterranean restaurant, nearby for meals before or after your visit.