AutoZone Auto Parts

4.3
463 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Bound Brook #4790 in Bound Brook, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bound Brook, NJ or call us at (732) 764-3943.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
491 W Union Ave, Bound Brook, NJ
08805, United States

Hours

Reviews

4.3
463 reviews
5 stars
303
4 stars
68
3 stars
40
2 stars
12
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.

Management Issues

Several reviews highlighted poor management practices, including rude behavior from some staff members and inadequate handling of customer complaints.

Product Availability

Customers frequently mentioned issues with stock availability and receiving incorrect or defective parts.

Checkout Experience

Multiple reviews noted long wait times at checkout and issues with the self-checkout system.

Positive Employee Recognition

Specific employees, such as Gabriel and Alyssandra, received commendations for their exceptional service and customer care.
  • JJ
    J. Don Jar
    2 days ago
    1.0
    Went in to get battery tested and associate said no before explaining he couldn't do it because he was the only one there instead of just saying that or even letting me know he was the only one there before I had to wait almost 5 minutes to be told no. Horrible service.
  • ML
    Mark Legato
    Dec 21, 2025
    1.0
    Went there to get a battery. Walked in and the person at the register said "I'll tell you right now, I ain't helping you install a battery. We close in an hour and 45 minutes and I have a hell of a lot of other work to do before we close." Don't think I'm ever coming back, even if they had the right equipment to register a battery, which they don't.
  • SM
    Scott Molnar
    Dec 16, 2025
    5.0
    Came in with a bad battery and left with a new one installed in about 1/2 hour. I was impressed. Had a gentleman Gabriel working on my car who was FANTASTIC!!..
  • BK
    Brian Kelley
    Dec 4, 2025
    5.0
    Alyssandrawent over and above helping me with a particular problem I've owned businesses along the way and if I had 5 of her I could have ruled the world you're dam lucky to have her. Brian kelley warren nj
  • CL
    Christopher Loy
    Nov 17, 2025
    5.0
    Highly recommend! The staff friendly, helpful and very knowledgeable. Alyssandra went above and beyond making sure I had everything before I checked out and was kind enough to install my headlight bulb!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Bound Brook?

AutoZone Auto Parts in Bound Brook operates from 7:30 AM to 9:00 PM Monday through Saturday and from 8:00 AM to 8:00 PM on Sundays.

Does AutoZone Auto Parts in Bound Brook offer in-store pickup and delivery services?

Yes, this location offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.