AutoZone Auto Parts

4.3
458 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Bound Brook #4790 in Bound Brook, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bound Brook, NJ or call us at (732) 764-3943.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
491 W Union Ave, Bound Brook, NJ
08805, United States

Hours

Reviews

4.3
458 reviews
5 stars
300
4 stars
68
3 stars
40
2 stars
12
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and kindness, others were reported as rude or unhelpful.

Staff Knowledge

Several customers highlighted the staff's knowledge and willingness to assist, particularly in helping with installations and providing product recommendations.

Inventory Issues

Customers frequently reported issues with stock availability and incorrect parts, leading to frustration and dissatisfaction.

Store Organization

The store's organization and checkout process received criticism, with many customers noting long wait times and confusion during checkout.

Positive Experiences

Despite some negative feedback, many customers expressed positive experiences overall, particularly with specific employees who went above and beyond.
  • CL
    Christopher Loy
    6 days ago
    5.0
    Highly recommend! The staff friendly, helpful and very knowledgeable. Alyssandra went above and beyond making sure I had everything before I checked out and was kind enough to install my headlight bulb!
  • CC
    Christopher Cisneros
    Nov 8, 2025
    5.0
    Staff (Alessandra) was very helpful and kind
  • NN
    nj
    Nov 8, 2025
    5.0
    Was helped out by Alyssandra, very kind and patient — 10/10 :)
  • MM
    Makeupbytiara
    Nov 5, 2025
    1.0
    The MANAGEMENT there is horrible and will be hearing from corporate office. My fiancé bought defective spark plugs from the autozone in Piscataway. we came to the one in bound brook this location because it was was closer. I did not want a return I wanted either an exchange or a return and to purchase new ones at the very moment. He didn’t even let us explain he goes “if there used I’m not returning them” and we told him we put them in my aunts car and that’s how we found out it was defective in the first place he opens ONE spark plug and says “there used I’m not returning them” “I don’t care what you say” thats not a way you talk to your costumers. I went back to the autozone in Piscataway management opened every single boxed and checked them after he heard what we had to say and EXCHANGED THEM like that guy should’ve! I don’t know if it because the way we looked at the time or what is it but he started saying things as we walked away and I didn’t hear much but me and my fiancé are Black and Hispanic and we did not appreciate that. And I forgot to mention those spark plugs was mention those spark plugs was purchased the night before and I had the receipt all he had to do was scan it !
  • NB
    NEWARK BRICKS
    Oct 17, 2025
    4.0
    Good place. Got everything I need.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Bound Brook?

AutoZone Auto Parts in Bound Brook operates from 7:30 AM to 9:00 PM Monday through Saturday and from 8:00 AM to 8:00 PM on Sundays.

Does AutoZone Auto Parts in Bound Brook offer in-store pickup and delivery services?

Yes, this location offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.