Amanda and her staff are extremly friendly and more than knowledgeable. It was a pleasure talking with them.If your looking for parts or have a question regarding your vehichle I recommend you giving them a try.
My battery went out in the parking lot at 4:55pm . Went in to see if any one can he me if not then I needed to buy a battery charger.As I entered the store Amanda greeted me and I explained my situation . She assured me not to worry, then she went to get a battery charger and came outside to boost my car. The charge didn't work cause I have the main battery in the trunk. Amanda went all out of her way to open my trunk through the back seat to find out all I needed was a battery post shim and then gave me a boost. After she helped me I found out by another employee that she only worked to 5pm AutoZone is very lucky to have this caring ,accommodating employee. who went all out and beyond to help a customer even though she could have gone home at 5 pm, For me she was an angel sent from above.
I came here to recycle used oil, which should have been a simple and routine process. Unfortunately, my experience was very disappointing.
The employee who approached me was a middle-aged male staff member. He was on the phone the entire time. While I waited patiently, instead of acknowledging me or politely explaining the situation, he rudely dismissed me and told me to leave, as if I was inconveniencing him.
I understand that staff can be busy, but basic courtesy and professionalism should still be expected. A simple “please wait a moment” or “we can’t process this right now” would have been completely acceptable. Instead, I was treated with disrespect.
I hope management will address this and improve customer service training. Customers should not be treated this way for coming in to handle normal business.
TB
Tony Ox Benavides
Feb 17, 2026
✈️👍✈️😍👍👍✈️
I don't like sharing adverse reviews, but my wife was treated very badly at this store. It was her first time there, and the store associate purposefully skipped over her and said, "You're the one who always has a problem in here." When she tried to clarify that it was her first time in the store, the associate said, "I don't know about that."
A manager immediately apologized to my wife and applied a discount, but no one directly addressed the associate and conveyed how unacceptable this behavior was. My wife is extremely upset about this experience. She was targeted for behavior that had nothing to do with her.
Giving my wife a discount was an appropriate gesture, but without direct accountability, will other customers be treated the same way?