AutoZone Auto Parts

Reviews

• JA

  Jayla Adams

  Feb 28, 2026
  1.0
  The worst experience I ever had in the 20 something years that I have been buying product from AutoZone. The customer service I received from this store was disgusting. I got into an argument with an Associate of African American descent and I only say that because I don't know his name he would not give his name he was rude obnoxious and he cursed at me and told me to go back to Paterson I was embarrassed because there were other customers in the store I was shocked because this has never happened to me before I will never recommend anyone to go to the store that I know. I'm not sure if a supervisor or manager was there at the time but if they were he's definitely should be disciplined for the way that he treated me I'm a very humble and calm person and I just asked a few questions that he was not willing to answer about my account and then became very rude and nasty to me worst AutoZone I have ever been to in life and this is only my second time going to this location this location is on Bloomfield Ave in Newark store number 05080 I would not recommend anybody to go there and if you do, do not go to the African-American gentleman all the other associates in the store was very professional and gave better service
• LM

  Lori McQueen

  Feb 24, 2026
  4.0
  Great customer service!
• OW

  Obi Wan

  Feb 20, 2026
  2.0
  Came in for assistance replacing something in my car, one of the employees (black guy, didn't catch his name) was very patronizing the whole time. Unfortunately the other person was busy or I wouldn't have come to him for assistance. Next time just skip the condescension, nobody has time.
• MP

  Malachi Purkett

  Feb 13, 2026
  5.0
  Using my son account currently but my car had a bad battery I came over to this auto zone stressed out and was helped by Jodie. He helped put my mind at ease and changed my battery which was amazing. I am currently standing here while he installs my new battery!!!! You guys need to give him a raise make him manager or part owner because his customer service is hands down amazing
• SG

  Stephanie Guallpa

  Feb 4, 2026
  5.0
  Shoutout to Jodie B. For saving the side mirror on my car. Even in the cold he helped me out. Reliable and kind thank you so much Jodie and stay warm (: anything you need come see him! And Carlos too

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