Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W White Horse Pike in Berlin, NJ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Berlin, NJ or call us at (856) 768-1990.
Feedback on staff performance is mixed; while many customers praised helpful and friendly service, others reported rude and unprofessional behavior from certain employees.
Product Availability
Several customers expressed frustration with the store's inventory, noting that items were often out of stock or incorrect parts were provided.
Store Management
There are complaints about poor management and employee performance, with some reviews indicating a lack of accountability and professionalism.
Positive Experiences
Despite negative feedback, many customers shared positive experiences, highlighting helpful staff and successful problem-solving.
JS
J.R. Snell
Feb 6, 2026
5.0
Great staff, great customer service and ordered the part for me that I needed. All before the snow storm hit. Much appreciated!
AA
Angeles
Jan 20, 2026
2.0
Went here for an auxiliary battery for a jeep. The older gentleman and another man at the counter laughed at us and said they never heard of a “jeep having two batteries”. So we bought just a regular battery instead. We then asked for help installing the battery, and again the older gentleman laughed and said “he needs help ‘installing’ the battery.” In a mocking condescending voice. I was confused- if cars were our speciality maybe we’d work at auto zone; we don’t though, however, you do. So we thought you’d be willing to help. After that strange exchange, a third kind gentleman with longer hair (sorry I didn’t catch your name) helped us replace the battery very graciously. Also, ended up taking the jeep to a different place down the road a few days later. It indeed needed a new auxiliary battery.
JC
Joel Saunders (Rouge IT Repair & Consult)
Jan 14, 2026
5.0
Opened late on Christmas eve and staff very nice and very helpful! Always greeting you and asking you if you have a questions. Very quick to leave you alone if you want also. Which is very important too.
JJ
Josie Jareski
Nov 25, 2025
5.0
Walter was so helpful he knows his stuff and goes out of his way to help the customer
JA
Julien Altman
Nov 18, 2025
1.0
This Store is the Cleveland browns of Autozone lol. Rotating everything. No consistency. No help from leadership just left out there to dry because it brings money in due to low rent. Its a dumpster fire. But the District Manager has many stores like this so its not surprising. Tons of false hope and fake promises. This store has been terrible since 2005 and will never figure it out.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Berlin, NJ is open from 7:30 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts offer services on Sundays?
Yes, AutoZone Auto Parts is open on Sundays from 7:30 AM to 8:00 PM.
What types of auto products can I find at AutoZone Auto Parts in Berlin?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.
Does AutoZone Auto Parts provide in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup and same-day delivery services at their Berlin location.
Where can I contact AutoZone Auto Parts in Berlin for customer service?
You can contact AutoZone Auto Parts customer service by phone at (856) 768-1990 or via email at customer.service@autozone.com.
Which well-known brands are available at AutoZone Auto Parts in Berlin?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Can I visit AutoZone Auto Parts for tool rentals?
Yes, AutoZone Auto Parts in Berlin offers tool rental services among its automotive offerings.
What nearby dining options can customers visit before or after shopping at AutoZone Auto Parts?
Customers can enjoy nearby restaurants like La Perla Tapatia, La Fogata Authentic Mexican Grill, Parrilla La Nueva Fogata, Rosalia's Pizza, and Albertino's Italian for a variety of meal choices.
Are there fitness centers close to AutoZone Auto Parts in Berlin?
Yes, nearby fitness options include Primal Kickboxing, Pass It gym, Rebound Fit Club New Jersey, and House Party Fitness and Studio.
What other conveniences are located near AutoZone Auto Parts in Berlin?
Nearby conveniences include Weldon's Berlin Laundromat for laundry services, Metro by T-Mobile for mobile needs, and CVS Pharmacy for pharmacy and retail products.
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