Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, many customers reported poor service, lack of assistance, and unprofessional behavior from staff.
Staff Knowledge
Several reviews highlighted the expertise of specific employees, particularly Juan Lopera and others, who provided valuable assistance and product knowledge.
Store Organization
Customers expressed frustration with the store's organization and management, citing disorganization, long wait times, and inconsistent communication regarding product availability.
Product Availability
There were complaints about the availability of products, with customers often finding items out of stock or experiencing issues with online orders.