Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Belleville #1136 in Belleville, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Belleville, NJ or call us at (973) 844-1911.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
501 reviews
5 stars
286
4 stars
90
3 stars
41
2 stars
19
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while many praised staff for being helpful and knowledgeable, several customers reported rude or dismissive behavior from certain employees.
Staff Knowledge
Some staff members demonstrated excellent product knowledge and provided valuable assistance, but there were also complaints about employees lacking competence and giving incorrect information.
Positive Experiences
Numerous customers highlighted specific employees, like Victoria and Sherman, for their exceptional service and willingness to go above and beyond.
Store Management
Feedback on management was inconsistent, with some praising managers for their helpfulness while others criticized them for poor customer interactions.
Product Availability
Customers appreciated the wide selection of auto parts and accessories available at the store.
- FLFREDDY Lomas1 day ago5.0Kelvin was super helpful in helping me get a new battery. He was accommodating and checked the status of my previous battery and then showed me all the battery options. Lastly, he installed the battery and answered all my questions. Best service I ever had.
- MTMarco Torres2 days ago1.0Thanks to A Young Man Name Michael B.for being Patient Polite .diagnosing the electrical system in my Car .Good Job
- MTMelissa Galluccio (travel_the_world_melissa)5 days ago1.0I came here to get my battery checked. The guy told me that he could not check it because there was not a paper that was on the battery that needed to put in the information. Then he explained to me that they don’t put in batteries no more that it’s not allowed even though for years I had my battery put in no problem here. He said it was courtesy that AutoZone does which they did for years and it all of a sudden they don’t do it no more so I left TR not feeling so great because not only were they not providing what they did before but there was an attitude that went with the whole conversation just felt like it was very unprofessional I went to AutoZone in North Arlington and had a completely different experience altogether not only were they friendly and helpful professional? I found the answers I needed there and the other store I seriously doubt I’ll be coming back to this AutoZone.
- NSNorman SolomonNov 19, 20254.0Staff are nice people. Knowledgeable and helpful.
- SSSia D. SavOct 24, 20251.0My husband visited the store to replace his car pads and informed the associate that he was purchasing two sets of front pads and two sets of rear pads. However, the associate responded with a dismissive attitude, claiming that such a request was unheard of. The associate’s tone was sarcastic, and she even questioned whether my husband had to perform the task himself or if he could simply let the mechanic handle it. While I understand the importance of educating customers, I hope the associate would not make assumptions about my husband’s abilities simply because he didn’t use the correct English words. Her tone and the way she asked the questions made him feel foolish and inadequate. It would have been more appropriate for the associate to provide proper customer service and refrain from teaching others if they were not specifically asked to do so. After all, having knowledge about the products you sell does not make you superior to customers who may not have the right vocabulary to express their needs.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Belleville, NJ?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts in Belleville offer in-store pickup and same-day delivery services?
Yes, they provide in-store pickup, same-day delivery, and curbside pickup for customer convenience.
Where is AutoZone Auto Parts located in Belleville, NJ?
The store is located at 509 Washington Ave, Belleville, NJ, 07109, USA.
What types of products are available at AutoZone Auto Parts in Belleville?
They offer automotive replacement parts including brake pads, car batteries, car accessories, and aftermarket automobile parts.
What are some brands carried by AutoZone Auto Parts in Belleville?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can customers contact AutoZone Auto Parts in Belleville?
Customers can call the main phone number at (973) 844-1911 or email customer.service@autozone.com.
Are there nearby dining options customers can visit before or after shopping at AutoZone?
Yes, customers can check out nearby places like Domino's Pizza, Taco Bell, Essex Cigar, and Papa John's Pizza for a quick meal or snacks.
Which nearby places offer convenient banking or financial services for AutoZone customers?
Nearby Santander Bank US ATM and PNC Bank ATM provide convenient financial services close to AutoZone for customer needs.
What nearby stores or services complement a customer's visit to AutoZone in Belleville?
Customers can visit QuickChek convenience store for snacks and coffee, UPS Access Point location for shipping needs, or health facilities like AFC Urgent Care Belleville nearby.
Does AutoZone Auto Parts in Belleville have an online presence where customers can learn more or shop?
Yes, customers can visit their website at https://www.autozone.com/locations/nj/belleville/509-washington-ave.html and their Facebook page at https://www.facebook.com/160461140722096 for more information.