AutoZone Auto Parts

4.0
501 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Belleville #1136 in Belleville, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Belleville, NJ or call us at (973) 844-1911.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
509 Washington Ave, Belleville, NJ
07109, United States

Hours

Reviews

4.0
501 reviews
5 stars
286
4 stars
90
3 stars
41
2 stars
19
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while many praised staff for being helpful and knowledgeable, several customers reported rude or dismissive behavior from certain employees.

Staff Knowledge

Some staff members demonstrated excellent product knowledge and provided valuable assistance, but there were also complaints about employees lacking competence and giving incorrect information.

Positive Experiences

Numerous customers highlighted specific employees, like Victoria and Sherman, for their exceptional service and willingness to go above and beyond.

Store Management

Feedback on management was inconsistent, with some praising managers for their helpfulness while others criticized them for poor customer interactions.

Product Availability

Customers appreciated the wide selection of auto parts and accessories available at the store.
  • FL
    FREDDY Lomas
    1 day ago
    5.0
    Kelvin was super helpful in helping me get a new battery. He was accommodating and checked the status of my previous battery and then showed me all the battery options. Lastly, he installed the battery and answered all my questions. Best service I ever had.
  • MT
    Marco Torres
    2 days ago
    1.0
    Thanks to A Young Man Name Michael B.for being Patient Polite .diagnosing the electrical system in my Car .Good Job
  • MT
    Melissa Galluccio (travel_the_world_melissa)
    5 days ago
    1.0
    I came here to get my battery checked. The guy told me that he could not check it because there was not a paper that was on the battery that needed to put in the information. Then he explained to me that they don’t put in batteries no more that it’s not allowed even though for years I had my battery put in no problem here. He said it was courtesy that AutoZone does which they did for years and it all of a sudden they don’t do it no more so I left TR not feeling so great because not only were they not providing what they did before but there was an attitude that went with the whole conversation just felt like it was very unprofessional I went to AutoZone in North Arlington and had a completely different experience altogether not only were they friendly and helpful professional? I found the answers I needed there and the other store I seriously doubt I’ll be coming back to this AutoZone.
  • NS
    Norman Solomon
    Nov 19, 2025
    4.0
    Staff are nice people. Knowledgeable and helpful.
  • SS
    Sia D. Sav
    Oct 24, 2025
    1.0
    My husband visited the store to replace his car pads and informed the associate that he was purchasing two sets of front pads and two sets of rear pads. However, the associate responded with a dismissive attitude, claiming that such a request was unheard of. The associate’s tone was sarcastic, and she even questioned whether my husband had to perform the task himself or if he could simply let the mechanic handle it. While I understand the importance of educating customers, I hope the associate would not make assumptions about my husband’s abilities simply because he didn’t use the correct English words. Her tone and the way she asked the questions made him feel foolish and inadequate. It would have been more appropriate for the associate to provide proper customer service and refrain from teaching others if they were not specifically asked to do so. After all, having knowledge about the products you sell does not make you superior to customers who may not have the right vocabulary to express their needs.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Belleville, NJ?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts in Belleville offer in-store pickup and same-day delivery services?

Yes, they provide in-store pickup, same-day delivery, and curbside pickup for customer convenience.