Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Belleville #1136 in Belleville, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Belleville, NJ or call us at (973) 844-1911.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
497 reviews
5 stars
284
4 stars
90
3 stars
41
2 stars
19
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful service from staff like Victoria and Sherman, there were significant complaints about rude and dismissive behavior from some employees, particularly a manager named Joshua.
Product Knowledge
Several reviews highlighted the staff's lack of knowledge regarding products and services, leading to incorrect recommendations and poor customer experiences.
Efficiency
Customers appreciated the quick service provided by some employees, particularly in tasks like battery installation and wiper replacements, although there were instances of long wait times and unhelpful attitudes.
Store Environment
The store was generally noted for having a good selection of auto parts, but some customers reported issues with cleanliness and organization.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing high satisfaction while others reported serious dissatisfaction with service and staff behavior.
- NSNorman Solomon4 days ago4.0Staff are nice people. Knowledgeable and helpful.
- AHAnika HindsOct 30, 20255.0Sherman provided excellent customer service start to finish, by the time I checked out my windshield wipers were already installed
- GMGabriel MartinezOct 30, 20255.0Sherman is the best !!!!
- SSSia D. SavOct 24, 20251.0My husband visited the store to replace his car pads and informed the associate that he was purchasing two sets of front pads and two sets of rear pads. However, the associate responded with a dismissive attitude, claiming that such a request was unheard of. The associate’s tone was sarcastic, and she even questioned whether my husband had to perform the task himself or if he could simply let the mechanic handle it. While I understand the importance of educating customers, I hope the associate would not make assumptions about my husband’s abilities simply because he didn’t use the correct English words. Her tone and the way she asked the questions made him feel foolish and inadequate. It would have been more appropriate for the associate to provide proper customer service and refrain from teaching others if they were not specifically asked to do so. After all, having knowledge about the products you sell does not make you superior to customers who may not have the right vocabulary to express their needs.
- WCwanderley coutinhoOct 22, 20252.0I'm a costumer from long time,this I asked to check my engine light,and the manager told me " the machine is broken" seriously?
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Belleville, NJ?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts in Belleville offer in-store pickup and same-day delivery services?
Yes, they provide in-store pickup, same-day delivery, and curbside pickup for customer convenience.
Where is AutoZone Auto Parts located in Belleville, NJ?
The store is located at 509 Washington Ave, Belleville, NJ, 07109, USA.
What types of products are available at AutoZone Auto Parts in Belleville?
They offer automotive replacement parts including brake pads, car batteries, car accessories, and aftermarket automobile parts.
What are some brands carried by AutoZone Auto Parts in Belleville?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can customers contact AutoZone Auto Parts in Belleville?
Customers can call the main phone number at (973) 844-1911 or email customer.service@autozone.com.
Are there nearby dining options customers can visit before or after shopping at AutoZone?
Yes, customers can check out nearby places like Domino's Pizza, Taco Bell, Essex Cigar, and Papa John's Pizza for a quick meal or snacks.
Which nearby places offer convenient banking or financial services for AutoZone customers?
Nearby Santander Bank US ATM and PNC Bank ATM provide convenient financial services close to AutoZone for customer needs.
What nearby stores or services complement a customer's visit to AutoZone in Belleville?
Customers can visit QuickChek convenience store for snacks and coffee, UPS Access Point location for shipping needs, or health facilities like AFC Urgent Care Belleville nearby.
Does AutoZone Auto Parts in Belleville have an online presence where customers can learn more or shop?
Yes, customers can visit their website at https://www.autozone.com/locations/nj/belleville/509-washington-ave.html and their Facebook page at https://www.facebook.com/160461140722096 for more information.