Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Discount Tire is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Discount Tire delivers trusted service and value. Come visit us today at Mavis Discount Tire in Basking Ridge .
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Justice and Wes.
Service Quality
While several reviews noted excellent service and quick turnaround times, there were also complaints about poor service experiences, including upselling tactics and mistakes during service.
Cleanliness
Some customers reported that the facility was unclean and poorly maintained, which negatively impacted their experience.
Trustworthiness
Concerns were raised about the authenticity of positive reviews and the business's transparency regarding pricing and service recommendations.
BB
Barbara
2 days ago
5.0
I just left Mavis and was extremely pleased with the service, honestly, and efficiency I received. . Justice was informative and fair throughout the process.
KW
Kailyn Williams
2 days ago
5.0
Overall wonderful experience, and quick service. Justice was incredibly kind and helpful! Great customer service. Will definitely be back in the future!
YM
yuleidy martinez
Feb 16, 2026
5.0
Wes was an amazing service person. Very straight forward helped me out a lot with my car. Thank you so much I will be back!
SS
Sam
Feb 16, 2026
1.0
Terrible experience — I would not recommend this place.
The employees were disengaged and rude from the start. They tried to upsell me on a $120 synthetic oil change for my 10-year-old MDX then offered me a $20 coupon. Then they claimed I needed new tires, but didn’t even bother to put air in them — which tells you everything about their priorities.
What should have been a routine oil change took 50 minutes.
The shop itself was disgusting. The waiting area looked like it hadn’t been cleaned in months — dirty, cluttered, and poorly maintained.
Big red flag: many of the positive reviews seem fake. I was told they offer discounts in exchange for reviews, which makes the ratings hard to trust.
Overall — rude staff, upselling tactics, poor service, and an unclean facility. Go somewhere else.
DM
Davis Meza
Feb 10, 2026
5.0
Great experience great team an employee named Wes was very professional he understood exactly what was wrong thank you for doing such a great job I’m definitely coming back for future services
Frequently Asked Questions About Mavis Discount Tire
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
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Certified March 01, 2026Yext Knowledge Graph
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