The staff is frequently praised for being friendly, professional, and attentive, with many customers feeling treated like family.
Service Quality
Most reviews highlight the quality of work and thoroughness of the mechanics, with many customers expressing satisfaction with the services provided.
Timeliness Issues
Several customers reported delays in service, with some appointments taking significantly longer than expected.
Honesty and Integrity
Customers appreciate the honest approach of the staff, particularly in avoiding unnecessary upsells and providing transparent communication about services needed.
Mixed Experiences
While many reviews are positive, there are a few negative experiences regarding cleanliness and service errors that have been noted.
CD
Christopher Derby
Oct 29, 2025
5.0
I Came in for a road force balance. Incredible service from the Salem location. Everyone I dealt with at the shop was friendly and professional. I’ll 100% be coming back here for more service. The whole team was really great.
ES
Everett Schlegel
Oct 14, 2025
5.0
Fantastic work outstanding crew of guys from the mechanics to the guys that Service and take your vehicle in at the front desk. You could not be more happier with their service.
BK
Benjamin Keenan
Sep 12, 2025
5.0
The manager is helpful and friendly. Each time I have gone to this location in Salem I have had a positive experience and very good prices and everything was explained to me. Nothing was ever done to my vehicle without them first making sure I wanted to get it done. Their mechanics are thorough and extremely competent. And I feel very good about recommending them to friends and family alike.
JR
Janice Romanowsky
Sep 11, 2025
5.0
Exceptional service always. Prompt, professional and always spot on for solving the problem. Wouldn’t go anywhere else.
JK
Judy Keyes
Sep 2, 2025
5.0
Easy and quick appointment. Friendly and courteous staff. Replaced all four tires and checked alignment. Did not push for additional add ons to the service requested. Very happy with the products and service. Highly recommend!
Frequently Asked Questions About Sullivan Tire & Auto Service
What are the regular business hours for Sullivan Tire & Auto Service?
Sullivan Tire & Auto Service is open Monday to Friday from 7:30 AM to 6:00 PM, and Saturday from 7:30 AM to 5:00 PM. It is closed on Sundays.
Do I need to make an appointment to visit Sullivan Tire & Auto Service?
No, Sullivan Tire & Auto Service does not require appointments, but they do offer online reservations for certain services.
What services does Sullivan Tire & Auto Service offer?
They provide tire services, auto repair, oil change services, and wheel alignment.
Where is Sullivan Tire & Auto Service located?
It is located at 167 North Broadway, Salem, NH 03079, United States.
Does Sullivan Tire & Auto Service have amenities like restrooms and free Wi-Fi?
Yes, they have restrooms and offer free Wi-Fi for customers.
Can customers use curbside or in-store pickup at Sullivan Tire & Auto Service?
Yes, customers can use both curbside pickup and in-store shopping options.
What nearby medical facilities are close to Sullivan Tire & Auto Service?
Nearby medical places include Express MED emergency room and Sports and Rehab physical therapy center.
Are there any nearby coffee shops or places to eat near Sullivan Tire & Auto Service?
Yes, Aroma Joe's Coffee and It's All Good In The Kitchen bakery are close by for coffee and food before or after your visit.
Which automotive repair shops are located near Sullivan Tire & Auto Service?
Jiffy Lube is nearby for oil changes and automotive repairs.
What is the official website and social media handles for Sullivan Tire & Auto Service?
Their website is https://www.sullivantire.com/. On social media, you can find them on Facebook at https://www.facebook.com/SullivanTire, Instagram @sullivan_tire, and Twitter @sullivantire.