Sullivan Tire & Auto Service

4.5
214 reviews
Salem, NH Sullivan Tire and Auto Service

About

Tire Shop

Details

  • Requires appointmentNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Sullivan Tire & Auto Service
167 North Broadway, Salem, NH
03079, United States

Hours

Reviews

4.5
214 reviews
5 stars
169
4 stars
19
3 stars
6
2 stars
5
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, professional, and knowledgeable staff, highlighting their willingness to go above and beyond for customer satisfaction.

Service Quality

Overall, customers reported high-quality service with thorough and competent mechanics, although there were some complaints about inconsistent service experiences.

Timeliness

Several reviews noted issues with wait times and delays, with some customers expressing frustration over longer-than-expected service durations despite having appointments.

Honesty and Integrity

Customers appreciated the honest approach of the staff, particularly in avoiding unnecessary upsells and providing transparent communication about services needed.

Cleanliness and Environment

The waiting area and overall cleanliness of the facility received positive remarks, contributing to a pleasant customer experience.
  • CD
    Christopher Derby
    Oct 29, 2025
    5.0
    I Came in for a road force balance. Incredible service from the Salem location. Everyone I dealt with at the shop was friendly and professional. I’ll 100% be coming back here for more service. The whole team was really great.
  • ES
    Everett Schlegel
    Oct 14, 2025
    5.0
    Fantastic work outstanding crew of guys from the mechanics to the guys that Service and take your vehicle in at the front desk. You could not be more happier with their service.
  • BK
    Benjamin Keenan
    Sep 12, 2025
    5.0
    The manager is helpful and friendly. Each time I have gone to this location in Salem I have had a positive experience and very good prices and everything was explained to me. Nothing was ever done to my vehicle without them first making sure I wanted to get it done. Their mechanics are thorough and extremely competent. And I feel very good about recommending them to friends and family alike.
  • JR
    Janice Romanowsky
    Sep 11, 2025
    5.0
    Exceptional service always. Prompt, professional and always spot on for solving the problem. Wouldn’t go anywhere else.
  • JK
    Judy Keyes
    Sep 2, 2025
    5.0
    Easy and quick appointment. Friendly and courteous staff. Replaced all four tires and checked alignment. Did not push for additional add ons to the service requested. Very happy with the products and service. Highly recommend!

Frequently Asked Questions About Sullivan Tire & Auto Service

What are the regular business hours for Sullivan Tire & Auto Service?

Sullivan Tire & Auto Service is open Monday to Friday from 7:30 AM to 6:00 PM, and Saturday from 7:30 AM to 5:00 PM. It is closed on Sundays.

Do I need to make an appointment to visit Sullivan Tire & Auto Service?

No, Sullivan Tire & Auto Service does not require appointments, but they do offer online reservations for certain services.