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Mavis Tires & Brakes

4.5
(1057 reviews)

Business Details

80 Cluff Rd, Salem, NH
03079, United States
(617) 420-5554
https://www.mavis.com

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Salem.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Mavis Tires & Brakes
80 Cluff Rd, Salem, NH
03079, United States

Hours

Reviews

4.5
1,057 reviews
5 stars
865
4 stars
46
3 stars
17
2 stars
16
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individuals like Greg, Eddie, and Tiffany.

Service Speed

Several reviews highlighted the quick service, with many customers noting they were in and out in a timely manner.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, mentioning higher costs compared to competitors and issues with quoted prices not being honored.

Quality of Work

There were mixed reviews regarding the quality of work, with some customers reporting issues post-service, such as improper installations and damage to vehicles.

Communication Issues

Multiple reviews pointed out poor communication regarding service updates, appointment confirmations, and customer inquiries.
  • NS
    Nicole Smith
    3 days ago
    1.0
    Horrible is all I can say. Tried to schedule a simple tire rotation 3 times. First time they cancelled on me, second time they “didn’t have enough staff” and third time they had a system issue. I waited over an hour for their system to come back up. Once it restarted I was told I lost my place in line due to the issue. I will never come back to this place and I advise other to do the same.
  • BC
    Ben Couture
    Feb 21, 2026
    5.0
    Jeremy , Arthur and Jason at the Salem nh location did a great job. Customer service orientated and explained each level of service in detail. I would highly recommend.
  • MA
    Mike Anderson
    Feb 16, 2026
    5.0
    Went to Mavis Tires to check about getting an alignment as I bought four new tires at another establishment and their machine was down. I called in the morning and was told the alignment lift was empty. I showed up and after the front desk attendant took my information and vehicle information, my car was taken in within 10 minutes. Took about 30 minutes to complete the alignment. A mechanic told me I only needed a slight front-end alignment as the tires were slightly inward. I was surprised as I haven't had an alignment performed since 2020. It was good news. My only gripe is the alignment cost $119.99. It was priced on the higher end compared to my regular mechanic, and BJs. The dealership was about $35 more. Overall, it was quick, easy and simple. They took me in right away on the weekend, and did exactly what I needed. Good job!
  • MT
    Matthew Thomson
    Feb 15, 2026
    1.0
    Do not waste your time or money. Incompetent staff with no clue what is happening around them let alone in the store. Witnessed them “lose” the tires 3 customers, myself included had lost. They managed to find them when nobody would switch to the employee spiff brand. My wheel alignment is worse than when I went in. What a joke
  • MB
    Melissa Brown
    Feb 13, 2026
    5.0
    I had a great experience at Mavis Tires & Brakes in Salem, NH on 02/12/2026. The team was friendly, professional, and took the time to clearly explain what my car needed without any pressure. Service was completed in a timely manner, and everything was handled smoothly from check-in to pick-up. I really appreciated the honest communication and overall efficiency. I’ll definitely be back and would recommend this location to others.

Frequently Asked Questions About Mavis Tires & Brakes

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.

Brand Certified Facts from Mavis Tires & Brakes

Mavis Tires & Brakes partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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