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Jiffy Lube

3.9
(324 reviews)

Business Details

323 S Broadway, Salem, NH
03079, United States
(603) 898-8866
https://www.jiffylube.com/locations/nh/salem/1233

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SALEM. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
323 S Broadway, Salem, NH
03079, United States

Hours

Reviews

3.9
324 reviews
5 stars
201
4 stars
39
3 stars
10
2 stars
12
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Randel and Jimmy for their professionalism and kindness.

Management Issues

Several reviews criticized the management, particularly a manager named Randall, for being rude and unprofessional, leading to negative customer experiences.

Service Quality

While some customers reported quick and efficient service, others noted that essential services were skipped or not performed as advertised, leading to dissatisfaction.

Pricing Concerns

Customers expressed concerns about high prices for services, with some feeling that the value did not match the cost, especially compared to competitors.

Inconsistent Experiences

Feedback varied widely, with some customers having excellent experiences while others reported significant issues, indicating inconsistency in service quality.
  • AO
    Amie O'Connell
    Feb 17, 2026
    5.0
    Joe and Isaac were super nice! Great service would highly recommend
  • KT
    Kerri Tegan
    Feb 6, 2026
    5.0
    They did a great job and were also fast. I love that they check and top off my fluids and the air in my tires. I’m not young any more and neither is my car. Still, everyone in the shop was polite, professional and friendly and didn’t treat me like an idiot. I’ll be going back again.
  • CM
    cheri morales
    Jan 29, 2026
    5.0
    I was having trouble with changing the bulb on my license plate and stopped at Jiffy hoping they would be able to help, and John went above and beyond to help me, even though they were closing. He was for sure ready to go home and it's about 10 degrees outside, but with frozen hands he got the stubborn bulb out, and never gave one complaint. I am extremely grateful to John for his kindness.
  • KN
    Ken Najem
    Dec 20, 2025
    3.0
    $20 for a half a quarts is outrageous
  • GW
    Glen Wheeler
    Oct 27, 2025
    5.0
    Austin performed my service Flawlessly and efficiently! Great attitude and respect for the customer. I wish more locations had techs of his caliber. It's no surprise he is a Manager of another location! ( Nashua NH )-( he was filling in at the Salem location due to staffing shortages=dedication right there! ) He definitely earned my future business!!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

Brand Certified Facts from Jiffy Lube

Jiffy Lube partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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