Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SALEM. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.
Numerous reviews highlighted rude and unprofessional behavior from management, particularly from a manager named Randall, leading to a negative customer experience.
Service Quality
Several customers reported dissatisfaction with the quality of service, including incomplete oil changes and failure to perform promised tasks like checking tire pressure or cleaning.
Staff Professionalism
While some employees received praise for their professionalism and helpfulness, others were described as condescending and dismissive, creating a mixed impression of staff behavior.
Pricing Concerns
Customers frequently mentioned high prices for services, with some feeling they were overcharged for the quality of work received.
Efficiency
Some reviews noted quick service times, but others experienced long waits, indicating inconsistency in service speed.
GW
Glen Wheeler
Oct 27, 2025
5.0
Austin performed my service Flawlessly and efficiently! Great attitude and respect for the customer. I wish more locations had techs of his caliber. It's no surprise he is a Manager of another location! ( Nashua NH )-( he was filling in at the Salem location due to staffing shortages=dedication right there! ) He definitely earned my future business!!
YH
yaohui huang
Sep 16, 2025
1.0
Manager Randall was smoking in the main entrance! He was rude and threatening. I complained to him about replacing 126 pieces of fully synthetic oil and the oil filter on August 9th. Yesterday, the engine started shaking and the fault codes P0306 and P0316 appeared. I replaced the oil and filter at the repair shop, but they found the same Volkswagen oil filter. The filter hadn't been replaced at all. I hope the owner sees this! This so-called manager, Randall, only exacerbates conflicts. He's incapable of normal communication.
DD
Debbie
Sep 14, 2025
3.0
Fast easy guys were nice just a little too pricey
CK
Cynthia Koutroubas
Sep 4, 2025
5.0
Jimmy and Peanut aka Ramauni are very polite and explained exactly what he was doing. Trust worthy, definitely would recommend! Thanks gentleman
LL
Lisa
Aug 24, 2025
1.0
I will never be going to any Jiffy Lube ever again. The manager Randall has to be the rudest person ever. Explained nothing and made it seem like he was talking to a child when he was talking to me. When I said some thing about how he was talking to me he said he was the highest in sales in his district. Well good for you! Being use and arrogant gets you no where.
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service
Does Jiffy Lube service fleet vehicles?
Yes we do! Jiffy Lube® accepts most fleet credit cards and is a participating outlet for virtually all of the largest fleet management companies like Enterprise, Element and Holman. We also service most national fleets and thousands of smaller local fleets of company vehicles. Visit Oil Change Locations - Oil Change Places | Jiffy Lube to find a Jiffy Lube store near you or visit Jiffy Lube Fleet Program | Jiffy Lube to setup a new fleet account.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
Do I need an appointment for service at Jiffy Lube in Salem?
No appointment is necessary; you can visit anytime during business hours for service.
How long does an oil change typically take at Jiffy Lube?
An oil change typically takes 15 minutes or less from start to finish.
What are the Salem Jiffy Lube hours of operation?
Jiffy Lube in Salem is open Monday through Saturday from 8:00 AM to 6:00 PM and Sunday from 9:00 AM to 5:00 PM.
Does Jiffy Lube in Salem service fleet vehicles?
Yes, they accept most fleet credit cards and service national and local fleets of company vehicles.
What payment methods are accepted at Jiffy Lube in Salem?
They accept AMEX, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Where is Jiffy Lube located in Salem?
Jiffy Lube is located at 323 S Broadway, Salem, NH 03079.
What restaurants are near Jiffy Lube in Salem where I can grab a meal while waiting?
CRACK'D Kitchen and Coffee, Wayback Burgers, Hooters, Crack’d breakfast restaurant, Amore Pizza, Taco Bell, and Long John Silver's | Taco Bell are all nearby for meals.
Are there places near Jiffy Lube in Salem where I can get some treats after my car service?
Yes, Jay Gee's Ice Cream offers ice cream and smoothies close to Jiffy Lube.
What nearby businesses can I visit for automotive needs besides Jiffy Lube?
Nearby automotive-related places include Midas tire shop and High Line Auto Sales of Salem, LLC used car dealer.