Many customers praised the friendly and helpful staff, highlighting exceptional service experiences.
Service Quality
Mixed reviews on service quality; while some customers reported excellent and efficient service, others experienced issues with upselling and poor communication.
Pricing
Customers noted competitive pricing and fair rates, but some expressed concerns about high costs and unexpected charges.
Waiting Times
Several reviews mentioned long wait times for service, particularly for oil changes and inspections.
Facility Experience
The waiting area received positive feedback for cleanliness and amenities, including complimentary coffee.
CR
CR R
Nov 4, 2025
5.0
The guys over at the Rochester, NH location are always awesome, and super helpful, friendly, professional, accommodating, and great to do business with. Thank you! (I’ve also had a great experience with their Portsmouth location as well!)
DU
Doug Upton
Oct 2, 2025
5.0
Last evening an indicator notified me of a deflated tire. I was leaving this morning for Kentucky. Farmington rd Sullivan was less than a mile from my hotel. Went there at opening hr and explained my situation. Mike and his team checked all tires( new tires ) and adjusted pressure as needed. NO CHARGE. What a blessing
WG
Wally Givara
Oct 2, 2025
1.0
I brought my street rod in for a alignment they called me and said I needed 2500$ worth of work 1800 of it for parts the rest labor . I Found parts they said don't exist for under 200 $. Got t he car back WORSE then it was call the next day told them was told they didn't have the shims for the alignment that I would have to get them if they could not do should have been up front.
AG
Amber Gilmore
Sep 5, 2025
5.0
I went for a quick oil change somewhere else and they spotted a nail in my tire, so swung in here. They got to my tire within the hour w no appointment, it’s a nice spot to wait as there’s an Aroma Joe’s right in the building. The desk staff was kind enough to replace the dead battery in my valet key as well! 10/10 I will be back for new winter tires on my other car for sure!!
MY
Marjorie Youngren
Jul 2, 2025
5.0
Mike at your office in Rochester was Aces! He was super helpful on the phone when it came to helping me figure out the best tire to purchase. He didn’t try to sell me the most expensive, but the best for my needs. When I arrived, he was as polite and cheerful as he was on the phone. He acted like he knew me:). I really appreciate good service, and I was totally impressed by him. Also, when he double checked the tire I purchased over the phone, and realized that I had given him the wrong size, he had all the info, and the tires that I actually needed. The car was also done on time as promised. I will make sure I suggest this Sullivan to friends and tell them to ask for Mike!
Marjorie Youngren
Frequently Asked Questions About Sullivan Tire & Auto Service
What are the operating hours of Sullivan Tire & Auto Service?
Sullivan Tire & Auto Service is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday from 7:30 AM to 5:00 PM. The shop is closed on Sundays.
Where is Sullivan Tire & Auto Service located?
The shop is located at 47 Farmington Road, Rochester, NH 03867, United States.
How can I contact Sullivan Tire & Auto Service?
You can reach them by phone at +1 603-948-1112 or via email at rochester@sullivantire.com.
What auto services does Sullivan Tire & Auto Service offer?
They offer a range of auto services including tire sales, oil changes, brake services, and general auto repair.
Does Sullivan Tire & Auto Service offer online appointment booking?
Yes, you can schedule service appointments online through their website at http://www.sullivantire.com/appointment/services.
Is Sullivan Tire & Auto Service active on social media?
Yes, they have a Facebook page at https://www.facebook.com/profile.php?id=61575048841004 and a Twitter handle @SullivanTire.
Are there coffee shops near Sullivan Tire & Auto Service where I can relax?
Yes, Aroma Joe's Coffee and Aroma Joes are nearby coffee shops where customers can enjoy a beverage before or after their visit.
Is there a car rental agency near Sullivan Tire & Auto Service for convenience?
Yes, Enterprise Rent-A-Car is located nearby, which is convenient if you need a rental vehicle while your car is being serviced.
Can I find other automotive repair shops near Sullivan Tire & Auto Service?
Yes, several automotive repair shops such as Country Tire & Service Center, Bernwell Automotive Inc, and JDR Automotive Rochester are located nearby for additional options.
Are there nearby attractions or stores to visit around Sullivan Tire & Auto Service?
Customers can also visit nearby locations such as Tropical Smoothie Cafe for refreshments, Coyote Creek Archery for sporting goods, and Claire's Walmart for retail shopping.