Sullivan Tire & Auto Service

4.4
153 reviews

About

Tire Shop

Location

Sullivan Tire & Auto Service
47 Farmington Road, Rochester, NH
03867, United States

Hours

Reviews

4.4
153 reviews
5 stars
116
4 stars
14
3 stars
5
2 stars
7
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service experiences.

Service Quality

Mixed reviews on service quality; while some customers reported excellent and efficient service, others experienced issues with upselling and poor communication.

Pricing

Customers noted competitive pricing and fair rates, but some expressed concerns about high costs and unexpected charges.

Waiting Times

Several reviews mentioned long wait times for service, particularly for oil changes and inspections.

Facility Experience

The waiting area received positive feedback for cleanliness and amenities, including complimentary coffee.
  • CR
    CR R
    Nov 4, 2025
    5.0
    The guys over at the Rochester, NH location are always awesome, and super helpful, friendly, professional, accommodating, and great to do business with. Thank you! (I’ve also had a great experience with their Portsmouth location as well!)
  • DU
    Doug Upton
    Oct 2, 2025
    5.0
    Last evening an indicator notified me of a deflated tire. I was leaving this morning for Kentucky. Farmington rd Sullivan was less than a mile from my hotel. Went there at opening hr and explained my situation. Mike and his team checked all tires( new tires ) and adjusted pressure as needed. NO CHARGE. What a blessing
  • WG
    Wally Givara
    Oct 2, 2025
    1.0
    I brought my street rod in for a alignment they called me and said I needed 2500$ worth of work 1800 of it for parts the rest labor . I Found parts they said don't exist for under 200 $. Got t he car back WORSE then it was call the next day told them was told they didn't have the shims for the alignment that I would have to get them if they could not do should have been up front.
  • AG
    Amber Gilmore
    Sep 5, 2025
    5.0
    I went for a quick oil change somewhere else and they spotted a nail in my tire, so swung in here. They got to my tire within the hour w no appointment, it’s a nice spot to wait as there’s an Aroma Joe’s right in the building. The desk staff was kind enough to replace the dead battery in my valet key as well! 10/10 I will be back for new winter tires on my other car for sure!!
  • MY
    Marjorie Youngren
    Jul 2, 2025
    5.0
    Mike at your office in Rochester was Aces! He was super helpful on the phone when it came to helping me figure out the best tire to purchase. He didn’t try to sell me the most expensive, but the best for my needs. When I arrived, he was as polite and cheerful as he was on the phone. He acted like he knew me:). I really appreciate good service, and I was totally impressed by him. Also, when he double checked the tire I purchased over the phone, and realized that I had given him the wrong size, he had all the info, and the tires that I actually needed. The car was also done on time as promised. I will make sure I suggest this Sullivan to friends and tell them to ask for Mike! Marjorie Youngren

Frequently Asked Questions About Sullivan Tire & Auto Service

What are the operating hours of Sullivan Tire & Auto Service?

Sullivan Tire & Auto Service is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday from 7:30 AM to 5:00 PM. The shop is closed on Sundays.

Where is Sullivan Tire & Auto Service located?

The shop is located at 47 Farmington Road, Rochester, NH 03867, United States.