Jiffy Lube

3.9
289 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in ROCHESTER. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
691 Columbus Avenue, Rochester, NH
03867, United States

Hours

Reviews

3.9
289 reviews
5 stars
166
4 stars
43
3 stars
18
2 stars
16
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences, with some praising the fast and thorough service, while others experienced rude behavior and unprofessionalism from staff.

Pricing Issues

Many customers found the prices to be excessively high compared to competitors, leading to dissatisfaction and accusations of being overcharged.

Inspection Reliability

Several reviews highlighted concerns about the accuracy of inspections, with customers claiming they were told their vehicles failed for issues that were later proven to be incorrect.

Staff Professionalism

Feedback indicated a lack of consistency in staff professionalism, with some customers noting friendly and helpful interactions, while others reported rudeness and disrespect.

Customer Loyalty

Despite negative experiences, some customers expressed loyalty to the business, citing positive past interactions and a desire to return if issues are addressed.
  • LL
    Leah Larkin
    Nov 15, 2025
    5.0
    Great fast service. Positive experience every time I have gone. Upfront with eta of when work will be completed and overall cost. Fast, honest, and professional.
  • SK
    Sarai Kramer
    Oct 29, 2025
    1.0
    multiple instances of being told something needed to be fixed for a vehicle to pass inspection that did not require fixing, OR being told something would not pass due to state law, which is NOT part of state law, don't bother with inspections here.
  • SE
    Sean Elliott
    Sep 15, 2025
    5.0
    Great service good price
  • CG
    Chris Greene
    Sep 8, 2025
    3.0
    I came in on Labor Day. And I just wanted to thanks guys for motivating me to learn how to change my own oil.
  • AG
    art greenough
    Jul 16, 2025
    5.0
    So fast and thorough!!! Would highly recommend this location!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service